QuickTime 7.3.1 Software Update

I haven't done the update yet. Is your leopard install un upgrade or erase an install?
Which mac are you using?

Hi,
I just ran the QuickTime 7.3.1 update with no problem. I am on a fairly new MacBook Pro.
If your machine won't boot at all it would be worth booting with the Leopard CD and once you see the utilities menu open Disk utility and run disk repair. This can cure lots of strangeness.
If you can boot and get the the internet. You might try download the 10.5.1 update from apples web site. The Software update is a paired down version that could be missing some stuff for older machines.
If that doesn't work. Try a Safe Boot. Hold the S key while starting up. It will take a while but the system does a bunch of housekeeping during this. It will ask for your system password.
Once the system is up and the hard drive is quiet you can re start and the system will boot to your normal desktop.

Yes as always back ups are the only real way to keep from losing important data.

Hope this helps,

Greg

That would be my next suggestion.

After that i would get the 10.5.1 update directly from Apples download page though. Download it then install it.

I have just done the same update onto my macbook pro 2 ghz and 1.5 gb ram. i have done a complete clean install of leopard and the only software running on it is iwork 08, ilife 08 and perian. all freshly installed. there is no way that my system is cluttered up with ild files or bad software and yet, the quicktime 7.3.1 update managed to trash the whole installation and i find myself in the same situation as patrick. what the f**k...?!? can apple not produce proper software anymore? the whole leopard seems to be quite buggy as safari and other apps constantly crash. has apple become so unreliable that users have to protect themselves from malicious updates which threaten to trash the whole system? who needs viruses when using apple? Apple updates are way more potent!

anyway. any suggestions to solve this without having to re-install (again!) are appreciated.

Hi,
It doesn't make much sense. There has to be something different with say my machine and yours. I hate to say it but an archive and reinstall would be worth the time. Have you done that yet since the first install? I would also download the update from Apple's site rather than letting Software update do it. It seems some machines have issues with this. This shouldn't be but it seems that it is.
I would only do updates in this way for a while. There is a lot of new code in this OS and There must be some serious bugs and conflicts they didn't for see or catch. I think it will be about workarounds for a while. Were you upgrading QT from 7.3.0? Just hunting.

if it was only that.. now the whole thing doesn't work anymore. upon re-installation, including the "import previous users and settings" option i could get the system to run again. but when i tried to install the osx 10.5.1 update, alongside the other updates since 10.5 software update refused to install the 10.5.1 update with the message that t did not have sufficient priviledges. so i ran repair disk permissions. but it didn't work. swupdate also told me it would move the package to the bin, which didn't happen either.. so i tried to re-install the whole system again and now i cannot install the sytem anymore at all. message "installation failed" 😟 so now i try to gat my data of the hard drive and erase the whole disk and start from scratch. i am beginning to ask myself if macs are really easier to install and use than win pc's.. i mean apple seems to continue to promote osx as beeing the philosophers stone of systems and behind the curtain the discussion forums are swamped with a multitude of problems people encounter. why do macs have problems updating via sw-update? what's the purpose of all these gadgets if they don't work? i will downgrade my macbook to osx 10.4 which seems to be much more reliable than leopard. honestly.. i think leopard is a bunch of crap and i regret having spent 130 yoyos on it.

I am sorry you are having so much trouble.
The Mac ia much easier in theory. Meaning if all the ducks are in a predicted row things are fine. If not then it is still a complex computer. They all are.

If you can get it running enough to back up your data do this first. Try starting in Safe Mode. Hold S at start up.

At this point. Boot with the Leopard install disk and reformat the HD. Use extended journaled.
Even if you did this already.
then do and erase and install. If your hardware is ok then it should be smooth.
There have been reports of bad install DVDs as well. Apple has been replacing them.
If non of this works then yes by all means return to Tiger.T hen take your system to an Apple Dealer and make them get the system running with Leopard.
Leopard is a beautiful OS. If there is something wrong though it is never going to run right. The same is true of any OS.
The fact that all you see here are problems is in no way an indication of the success rate of an OS. This is a Mecca for problems. Considering the amout of machine out there there are quite few actually. There will always be issues when the machines are this complex and so many people are trying to do their thing with them. It was not long ago that the computer was only the realm of engineers. It is still the same thing happening beneath that slick OS.

I don't mean this as a negative comment just a reality check.

If your machine is under warranty you are entitled to a trip to the service dept. I had a MacBook Pro that would freeze randomly but very consistently every time it ran. I tok it in three times and it was never fixed. Apple gave me another machine. The newer one with a bigger HD and a faster CPU. They will honer their product and you do have a store you can go to.

Good luck

For what it's worth I've installed QT 7.3.1 and so far, no problems.

However, I never ever let Software Update install anything on my computers.

I always select "download only" from the UPGRADE menu and download and install it myself.

Whenever there is a system upgrade I always go to the Apple website and download the Combo updater and install it myself.

Also, I repair permissions before AND after each installation.

Sounds like a lot of time consuming work but I can't quibble with the overall results.

I've been doing it this way since Panther and have never once had any problems.

Hope this helps,

Jim

Yes, I've had this problem.

http://discussions.apple.com/message.jspa?messageID=6123301#6123301

Things are going from bad to worse. This morning I talked to Apple Support. After reviewing the discussions, the tech suggested archive & install from the Leopard disk. When I tried that, the installation failed. I tried a second time and the hard drive does not even appear as a destination for installation. Disk Utility shows the hard drive, but the buttons for repair and verify are both shadowed (inactive).

yep. all bad. now cannot even install 10.4.x. anymore. it gets stuck trying to install filemaker pro 8 trial.. gonna go off to apple store tomorrow to get a new machine as it looks like my macbook is toast (5th time it broke!) happy days!!!

Turned out that my hard drive was toast and so i sit here with a brand new macbook pro: better, bigger and faster. it's worth to spend extra money on the apple care protection plan. my advise if your mac is still under warranty: make use of it!

I had the same problem. Dual G5 Leopard (a new install). I hit upgrade on QT 7.3.1 and then I had spinning fans and gray reboot screens from there on out. I had to boot from the install CD, but then used Time Machine back to go back to just before the install. It was a weird experience though because a lot of software thought it was a new install or something and required me to re-input my username/passwords, etc.

Now I won't touch 7.3.1 until I know that the update is safe for dual G5 PowerMacs. It's definitely related to G5s, as this was mentioned on MacFixIt also.