Canon CD Tray incompatible with Leopard?

Hi,

I'm a "happy" owner of Canon's iP4200 Pixma printer and I've occassionally used it's CD-Tray C for printing CD labels. This worked fine on my PC but ever since I got my Mac Mini with Leopard, I haven't been able to get it to work. Causal printing (even in color) works all fine, but as soon as I set up LabelPrint, pick the right tray, the right disc type and everything, it just coughs up an Error 1001 (claiming the CD isnt in the tray or the tray isnt in there) and it just pushes it out of the printer physically.

From what I've read, this is a casual problem for Mac owners, but everybody has been able to solve it by printing the actual file to PDF in the past; and then printing the PDF itself. This does not work for me, it gives me the same error (and it does the same when printing from Adobe Photoshop).
This makes me think it must be either a driver error or something in Leopard; I do have both the latest Leopard (10.5.1), the latest Canon drivers (4.8.3) and the latest LabelPrint (1.6.0)

I could print the covers over the network from a Windows notebook, but Mac-printer sharing only works with the Apple LaserWriter driver which is both slow and does not of course support any features like CD tray printing etc. Installing the printer with its correct Windows driver and trying to print over it just results in it not working; Windows printer queue is empty and so is the Mac's.

Do I have to buy another printer? And god **** it, what brand if not Canon? Is it even possible to print properly with Canon on Mac?

Thanks for any replies!


Daniel

Mac Mini, Mac OS X (10.5.1)

Posted on Dec 15, 2007 5:55 AM

Reply
10 replies

Dec 15, 2007 6:55 AM in response to DDKcz

Welcome to Apple Discussions!

See my printer FAQ*:

http://www.macmaps.com/printersx.html

which may have some solutions for you.

Also note, printing labels for CDs is unwise. It has nothing to do with Mac or PC. Labels shorten the length of CDs. http://www.macintouch.com/cdrfailure.html covers that and much more. Basically for CDs, you should buy CDs that are prepackaged in a jewelcase, and not a spindle, and make your own jewelcase inserts or write on the jewelcase exterior the contents of the CD if you want to prolong the media life.

- * Links to my pages may give me compensation.

Message was edited by: a brody

Dec 15, 2007 9:32 AM in response to DDKcz

From the first post it seems as if the poster was referring to printing directly to a cd. The alternative to the Canon is one of the Epson Stylus Photo CD/DVD printers. I am currently using an Epson SP R280 to print on cd's, and after a bit of fiddling, it is now working fine. There are other Epson printers whose drivers are included on the Leopard install disc. I am in the process of aquiring an R380 which Epson has on sale for $75. The R280 is also on sale for $60. Below is the link for these printers. Hope this helps.

http://www.epson.com/cgi-bin/Store/ProductCategory.jsp?BV_UseBVCookie=yes&oid=-8 165

Dec 15, 2007 1:11 PM in response to DDKcz

Thank you both for your answers! Yes, I was referring to printing the CD labels directly on the CDs (in my case using Verbatim Printable CD-R media). They may not last long but I'm still sort of not willing to give up a printer only because I've got Mac now. Is there really no way to get this to work? Thanks for the Epson tip, though!

Dec 16, 2007 2:24 AM in response to DDKcz

Hello Daniel,

I just wanted to let you know that I can print on discs to an iP5200R that is connected to a Mac Pro running Leopard. I am using the same version of driver (4.8.3) and CD Label Print (1.6.0). So I don't think there is any need to replace, we just need to work out why you get the error.

The most common cause of the tray error is incompatible driver settings. Reading your post it seems you have these bases covered but since the setup has changed slightly in Leopard compared to Tiger, then maybe something has been missed. When I get back to my lab I will confirm the settings I use to print on CD/DVD's.

Message was edited by: PAHU

Jan 1, 2008 5:15 AM in response to DDKcz

I got the exact same problem and have tried ready the 5 or 6 topics about this on the internet. There is NO way to print DVDR and CDR with the Canon CD Tray on a Mac. It just plain ***. I had to install Windows XP (of all OS's !) to be able to print the CDR's. Two thums down for Steve Jobs for not supporting this printer 😟

And I never buy Epson printers again. My Epson 200 broke down after 6 months and it uses more ink than a Ferrari uses petrol!

Message was edited by: rogerwaters

Jan 28, 2008 2:04 PM in response to DDKcz

I had a similar problem with my iP5000. I have custom page/paper set-ups imported from Panther. Printing from CD Label Print would throw this error, demand that I remove the tray and close the flap, and then it would print to paper.

I saw your message a few weeks ago, and as I have finally tracked down the problem, at least for my set-up, I thought I'd let other people know, in case it helps.

On the print dialogue, under the paper-handling option, it appears that 'Scale to fit Paper Size' must be selected, otherwise the CD-Tray is only the "suggested" paper, and presumably if the label doesn't fit for some (as yet unidentified) reason, the print system chooses paper that it will fit on, instead.

Jan 29, 2008 10:49 AM in response to DDKcz

I`m facing the almost the same problem, but when I installed Mac Leopard, it asked to update the driver for Canon. I updated, but now when I try to print, it didn`t show me the options (drop menu) like print quality, media, etc (I had these options when I used 10.4.9), so I can`t print on CD too (before the OS upgrade, I was able to). any help from MAC?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Canon CD Tray incompatible with Leopard?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.