Drive won't read any dvd .. ejects it automatically after spinin some time

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Drive won't read any dvd .. ejects it automatically after spinin some time

My MBP is just some 2 months old and suddenly it has stopped recongnizing/reading the dvds, they dont even show up on the desktop, dont even read a blank dvd. it spins for some time with a noise and then ejects it out by itself. it is doing this for all the dvds ( a great number of different dvds ) i have tried in it.

The strange thing is it reads the CD , the only problem is with the DVDs.

Is dvd reader has got defective ? ..or some firmware problem?..

Profiler details for my cd/dvd drive is :

HL-DT-ST DVDRW GSA-S10N:

Firmware Revision: AP09
Interconnect: ATAPI
Burn Support: Yes (Apple Shipped/Supported)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RW, +R, +RW, +R DL
Burn Underrun Protection CD: Yes
Burn Underrun Protection DVD: Yes
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media: No

Any help will be highly appreciated.

Regards & Thanks
Naveen

MA895LL/A ( macbook pro 15''), Mac OS X (10.4.11)

Posted on Dec 17, 2007 6:41 AM

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Answer 1

Dec 17, 2007 12:59 PM in response to denaveen

I am also suddenly having this problem. Any media is rejected on my MBP 2006 model
MATSHITA DVD-R UJ-857:

Firmware Revision: HAEA
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +RW
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media: Insert media and refresh to show available burn speeds

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Answer 2

denaveen Author

Level 1

0 points

Dec 17, 2007 1:14 PM in response to Dave Carlton

Hi Dave , I guess for matshita dvd drives , this thread has got a solution:

http://discussions.apple.com/thread.jspa?threadID=1163304&tstart=0

look for the post by J.Noir.

I am not sure whether this works for my LG drive also ??...does anybody know If there is also the firmware problem with my DVD ...or is it really a hardware failure?..

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Answer 3

Dec 18, 2007 9:31 PM in response to denaveen

Did you reset the pram?
http://docs.info.apple.com/article.html?artnum=88275
http://docs.info.apple.com/article.html?artnum=2238

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Answer 4

Dec 19, 2007 10:18 AM in response to denaveen

Apple REALLY needs to address this issue. I am seeing this same problem throughout the discussions. SuperDrive firmware update 2.1 has left plenty of us mac book pro users with suddenly non-functioning cd/dvd drives. the only fix posted so far is this unsupported terminal program, which just sounds a little too risky for me. for those of us without valid warranties, our only other alternative is to pay to get our drives replaced, even though the problem is clearly apple's firmware update.

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Answer 5

Dec 22, 2007 9:32 PM in response to denaveen

I've encountered a very similar problem. Mounts some cds and dvds and not others. The disks that don't mount also failed to mount on other computers; (1) MacMini (intel), (2) MacBook Pro, and (3) PowerBook. However, all mounted on a MacBook and all were running leopard. None of the computers had any trouble prior to Leopard being installed.

The problems with the Mac Mini and PowerBook were resolved by resetting the SMC.

http://docs.info.apple.com/article.html?artnum=303446
http://docs.info.apple.com/article.html?artnum=303319

However, reseting the SMC for the MacBook Pro had no effect. Reseting the PRAM had no effect either.

.

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Answer 6

Dec 22, 2007 10:09 PM in response to Ben Abbott1

After taking a look at the System Profiler I noticed by optical drive is not being properly identified.

Instead of "HT-DT-ST DVDRW GSA-S10N" I get "@L%DT-ST DVDRW GSA-S10N"

Time for me to launch a new thread

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Answer 7

Dec 23, 2007 12:40 PM in response to denaveen

I have this problem on my white Macbook. it has a MATSHITA DVD-R UJ-857 superdrive. Does this mean it's a known issue and Apple will repair it for free even though it's out of warranty and I don't have Apple Care.

Also can I put it right by erasing my hard drive, reinstalling all my software and not putting that firmware update on, or is the superdrive physically broke.

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Answer 8

Dec 23, 2007 5:38 PM in response to OnLineJones

Have you tried resetting you SMC, and your PRAM?

http://docs.info.apple.com/article.html?artnum=303319
http://docs.info.apple.com/article.html?artnum=2238

If that doesn't work and you're daring, try the solution on the thread below

http://discussions.apple.com/thread.jspa?threadID=1163304&tstart=0

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Answer 9

Dec 28, 2007 11:38 AM in response to Ben Abbott1

Thanks. I thought I'd try he Apple Store before I did anything myself. The guy in the shop put a disc in, put his ear to the computer, tapped it a bit and got the disc to mount.
I don't know what he did, but he said he hadn't done anything and that he'd never heard of the firmware upgrade killing superdrives (like implying it was a figment of my imagination). I don't know if he was telling porkies or if the problem had self righted, but it doesn't matter 'cos I've got a working superdrive now, so it's probably best to take it to an Apple store as they'll look at it for free even if you're out of the warranty period like me.

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Answer 10

Mar 11, 2008 11:14 PM in response to denaveen

Same problem - ejects DVDs after spinning them a few times....
Reset the PRAM and nothing changed

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Answer 11

Mar 12, 2008 7:25 AM in response to Bambooken

Same here. The only thing is that my drive can read DVD, not cds and I really want to install windows xp right now via bootcamp, but it just spits out the cd!! Is it possible to install windows xp from a dvd?

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Answer 12

valobal

Level 1

10 points

Mar 17, 2008 3:05 PM in response to denaveen

same problem, some solution?

my fu..ing drive is

HL-DT-ST DVDRW GSA-S10N:

Firmware Revision: AP09
Interconnect: ATAPI
Burn Support: Yes (Apple Shipped/Supported)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RW, +R, +RW, +R DL
Burn Underrun Protection CD: Yes
Burn Underrun Protection DVD: Yes
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media: No

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Answer 13

Mar 19, 2008 2:17 AM in response to OnLineJones

I have a brand new macbook pro and I couldn't play a DVD.

Amazingly...after I read OnlineGuy's post about how the apple store guy put his ear to the computer, tapped it a few times, and it worked, I gave the same method a shot AND IT WORKED.

I put the DVD in, put my ear to it, heard it trying to work, gave it a tap... then a tap... then it worked.

Cool.

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Answer 14

Edwin66

Level 1

0 points

Apr 12, 2008 5:09 AM in response to denaveen

had the exact same problem. Found by accident a solution on eBay.

http://cgi.ebay.nl/ws/eBayISAPI.dll?ViewItem&item=140220469470

--- part of the description ---

Q) The drive keeps ejecting CDs and DVDs after installation?
A) The screws which holds the drive chassis down are apparently too long for the drive. I suggest loosen them or screw the left drive rail in with a single screw in the front, removed the CD guide completely and screwed it all back together
The back screws should be loosened and / or left out completely if the problem persists.

--- end part ---

So I decided to open my MBP and used the guides form ww.ifixit.com and loosened the screws as described above, closed my MBP.

The problem is now gone !

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Answer 15

May 27, 2008 7:28 PM in response to denaveen

Another user with the problem here... my drive is:

HL-DT-ST DVDRW GSA-S10N:

Firmware Revision: AP09
Interconnect: ATAPI
Burn Support: Yes (Apple Shipping Drive)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media: Insert media and refresh to show available burn speeds

Reply