Safari Intranet Access Problems

Question

Level 1

5 points

Safari Intranet Access Problems

Hi All,

I'm working in a further education college utilizing a number of Mac Pros (mac OSx 10.5.1 ) . The problem I'm having is accessing the intranet on the college network using safari ( 3.0.4 ). Is this a known safari problem and does anyone know of any fix as it works fine with firefox although I would prefer to use safari. Basically, the login box comes up, I fill in my username and password and i get the message -
"the name or password entered was incorrect.." even though i know its correct.

Thanks a million.

Powerbook G4 15", Mac OS X (10.4.3), N/A

Posted on Dec 18, 2007 3:11 AM

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Answer 1

Dec 18, 2007 4:53 AM in response to Jobsalegend

Hello jobs:

The problem (from what you describe) lies with the intranet, not Safari. I suggest you talk to the system administrators and describe the problem. Hopefully they can help.

Since you specified "intranet," I am not going to have you jump through hoops as each intranet is different.

Barry

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Answer 2

Jobsalegend Author

Level 1

5 points

Dec 18, 2007 6:35 AM in response to Barry Hemphill

Hi Barry,

Thats what I thought as well but I can access the intranet using firefox on my ibook. The college network is Pc based and basically the macs are not controlled by the college system administrators. I am the administrator for the macs as they only take up one classroom and they are not networked. The thing is, when I connect the mac to the internet port/connection it works fine but if I try and access the intranet to login to my college account, I cant although I can login using firefox. This would lead me to believe that the problem lies with Safari - any help whatsoever would be much appreciated and if it is a mac setting other than safari , I would really appreciate your help.

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Answer 3

Dec 18, 2007 7:40 AM in response to Jobsalegend

Hi jobs:

Networking is (among other things) not an expertise of mine. However, I will post a link to this thread in another forum where some real experts lurk. Hopefully one of them will have some thoughts.

Barry

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Answer 4

varjak paw

Level 10

182,668 points

Dec 18, 2007 8:46 AM in response to Jobsalegend

Check to see if popups are blocked in Safari and if so unblock them and see if that makes a difference. Some authentication systems rely on popups even when nothing is displayed and will fail if popups are disabled.

If that doesn't help, then we'll probably need to know the authentication system being used at your college before anyone can be of much help.

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Answer 5

Jobsalegend Author

Level 1

5 points

Dec 19, 2007 4:06 AM in response to varjak paw

Hi Dave,

Thanks a million for your help. Unfortunately, unblocking the pop up windows was not the issue. How would I go about finding out the authentication system being used at the college?

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Answer 6

varjak paw

Level 10

182,668 points

Dec 19, 2007 7:22 AM in response to Jobsalegend

You'll probably need to talk to your network/security administrators.

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