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Why does iphone mail client show unread messages even though inbox is empty

my iphone, on the main (home) view, shows that i have 50 unread
messages in my e-mail inbox. yet when i tap the mail icon, it shows
that the inbox is empty. i've tried restarting, turning on and off,
syncing, checking & rechecking e-mail, and for the past week or so
it's shown 50 unread messages. (and no, it's not an IMAP or whatever
issue - i check on POP only, and the POP box is definitely empty,
too.) any ideas?

Macbook 2.16 GHZ, Mac OS X (10.5.1)

Posted on Dec 20, 2007 9:07 AM

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4 replies

Dec 20, 2007 9:14 AM in response to ldoBK

Have you tried cleaning out your inbox on the server-side? I had this same problem and it turned out to be caused by a specific email I received -- as if it screwed up further processing of the inbox. Once I deleted the offending email, the proper number of messages in my inbox was reflected on the phone (and it hasn't happened since).

If you don't want to clean out your inbox, maybe you could create a temporary folder (server-side) and move all the messages from your inbox into this folder to see if it "fixes" the problem. Then you can move them back and try to figure out which one is causing the problem (if there IS a problem).

Why does iphone mail client show unread messages even though inbox is empty

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