Mail remains on iPhone after download from server to computer

Question

Level 1

0 points

Mail remains on iPhone after download from server to computer

Hi -
I check my email from iphone - then check email from computer (which downloads off the server) - then I check email again on iphone, and the messages still show, even though they are not on the server. Is there a way the iphone can just show what is on the server (a true sync to the server)?
Thanks!

Posted on Dec 20, 2007 10:02 PM

Reply

Answer 1

scanez

Level 2

390 points

Dec 20, 2007 10:48 PM in response to StevePin

Are you using POP or IMAP? You need IMAP if you want to keep your mail in sync.

Reply

Answer 2

StevePin Author

Level 1

0 points

Dec 21, 2007 9:55 AM in response to scanez

Pop.
The pop account works that way with windows mobile on a treo...
will they be fixing this in a future update release?

Thanks!

Reply

Answer 3

scanez

Level 2

390 points

Dec 21, 2007 11:11 AM in response to StevePin

No one knows what Apple will be doing in future releases except Apple itself. I don't know how your Treo works, but I suspect that what you want won't be implemented as POP is not meant to work like that. In other words, the way the iPhone handles POP is how POP is meant to be handled; there is nothing to "fix". If your mail server supports it, I would suggest you consider using IMAP instead.

Reply

Answer 4

Ansuz82

Level 6

8,291 points

Dec 21, 2007 11:37 AM in response to StevePin

POP accounts will leave the message on the server. Those messages will be unaffected by whatever the mail client does (delete, move folders, etc).

IMAP accounts will reflect what the mail client does on the server. Deleting a message deleted on the server, etc.

Reply

Answer 5

StevePin Author

Level 1

0 points

Jan 2, 2008 12:33 PM in response to Ansuz82

Basically, the treo shows a mirror image of what is on the server. If I check the mail from the phone - it shows all messages on the server. Then, if I check my mail from a computer and download the messages off the server, then check the messages again from the phone - those messages previously displayed will go away because they are not on the server. I want the iPhone to just show what is on the server - basically, wipe the slate and reload...any way to do that?
Thanks!

Reply

Answer 6

Jan 2, 2008 12:36 PM in response to StevePin

If I check email on my phone and then delete off a computer and go back to my phone the email is gone. I'm using a .mac account and it works perfectly.

Thanks!

Reply