-5000 Access Denied error with OS 9 Clients on 10.4

I think you are out of luck, I had this at a clients site last week with their shiny new 10.4.2 server.

It seems to be a problem with how Quark and Illustrator handle the file access, they mostly save the file and then get it wrong closing. This leaves the file open and malformed, the 'official' Quark get around is save to the desktop and then copy it across in the finder 😟

I can confirm that this is fixed with OS X clients and Quark 5+

This problems, and others like Office unable to save files can be solved by disabling lock_manager.

See the other threads about this:

Xavier Blanco1, "Omnis Studio allows only 1 user..." #2, 07:38am Jun 23, 2005 CDT

Xavier Blanco1, "Office (2004 & v.X) can't save to AFP volumes properly" #11, 10:37am Aug 31, 2005 CDT

good luck!

Hello Rini,

Could you explain how to disable the lock manager (I have 10.4.2 clients acessing a 10.3.9 Server - with Office 2004 save problems).

I would really appreciate your help

William

The lock_manager is enabled by default since 10.4 server, as you are running 10.3.9 this may not help. If you want take a look at /Library/Preferences/com.apple.AppleFileServer.plist and see if there is a line containing lock_manager. the next line should be false.

As you are running 10.3 and not 10.4 you might have a different problem

I installed my first 10.4 Xserve today for a client (previously done loads of 10.3 servers) and all went fine.

File transfers etc ok.

client then calls saying -5000 access denied errors. Went back to see them and sure enough after doing a simple google search I see that 10.4 is the problem.

Have now got to go back on Monday and degrade them to 10.3 Server to cure the problems 😟

Ok I have a client with the same problem. Am I being paranoid or is disableing Lock manager a sane thing to do? Surely this can problems inother areas with two users overwriting files others are working on.

From my understanding of Lock Manager what is does is enforce locks across multiple protocols. So if you disable lockmanager a file that is locked via afp will not show up as locked via samba. Now if you try to access that file via afp it will show up a locked.

In summary disabling lock manager could only be a problem if you operate your server in a multi-platform environment. Somebody please correct me if I am misstating something here.

We have been operating on 10.4 Server for about three months now with lockmanager disabled and haven't run into any file corruption issues due to locking.

I had the sam problem but OSX Server update 10.4.3 seems to have cured everything now.

See thread

http://discussions.apple.com/thread.jspa?threadID=130366&tstart=30

Mark

1xG5 Dual 2.7, 1xG4 Dual 1.25, 3xG4 1.7 (sonnett upgrade) 2xiMac 450 Mac OS X (10.4.3)