No sound on Powerpoint presentations.

I have Office 2004 for Mac and often get emails with Powerpoint presentations attached. They work, but although they usually supposedly have sound, the sound never comes out on my Powerbook G4. Why not? I posted this question several months ago and never got any responses. Is this because none of you use Powerpoint on your Powerbook, none of you have a problem with sound, or none of you know how to solve the problem?

Powerbook G4, Mac OS X (10.5.1)

Posted on Dec 22, 2007 3:07 PM

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8 replies

Dec 23, 2007 6:47 AM in response to chenderson22

I just tested this with a rudimentary test ... I created a two page Powerpoint presentation, embedded a sound clip, tested it, mailed it, opened it and it behaved the same, sound played fine.

Have you looked at Microsofts Powerpoint support site at http://support.microsoft.com/ph/2524 ? Not knowing the sources of the Powerpoint presentations you're receiving, is is possible they are coming from Windows systems and there is a sound conversion issue to Office 2004?

Dec 24, 2007 6:13 PM in response to chenderson22

I also tried this site, which has Wave music on it, and it did not work on my computer.
http://home.comcast.net/~nw-fla/tributeflag_Bthompson.htm


I went to that page, and didn't hear any music either (didn't see anything to download, and the page suggests that you should hear something just viewing the page). I then went to Yahoo, movies, picked a movie to view the trailer, and the sound came through fine. So I'd say that particular web site has a problem.

Feb 22, 2008 10:08 AM in response to chenderson22

I had a client with exactly the same problem. I never did find a fix (despite many hours of research) for Office 2004, but I just installed Office 2008 and the problem has been resolved. I know not everyone is going to want to/be able to upgrade to 2008, so it would be nice if Microsoft and/or Apple would release a patch or something for 2004, but at least a solution of a kind does exist.

Hope this is helpful to someone,
CBE

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No sound on Powerpoint presentations.

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