No sound on Powerpoint presentations.

Question

Level 1

76 points

No sound on Powerpoint presentations.

I have Office 2004 for Mac and often get emails with Powerpoint presentations attached. They work, but although they usually supposedly have sound, the sound never comes out on my Powerbook G4. Why not? I posted this question several months ago and never got any responses. Is this because none of you use Powerpoint on your Powerbook, none of you have a problem with sound, or none of you know how to solve the problem?

Powerbook G4, Mac OS X (10.5.1)

Posted on Dec 22, 2007 3:07 PM

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Answer 1

BGreg

Level 6

17,578 points

Dec 23, 2007 6:47 AM in response to chenderson22

I just tested this with a rudimentary test ... I created a two page Powerpoint presentation, embedded a sound clip, tested it, mailed it, opened it and it behaved the same, sound played fine.

Have you looked at Microsofts Powerpoint support site at http://support.microsoft.com/ph/2524 ? Not knowing the sources of the Powerpoint presentations you're receiving, is is possible they are coming from Windows systems and there is a sound conversion issue to Office 2004?

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Answer 2

chenderson22 Author

Level 1

76 points

Dec 23, 2007 12:12 PM in response to chenderson22

Yes, it is indeed a problem with Windows produced Powerpoint shows. I have looked at Microsoft support and there is no mention of the problem I am experiencing. I think it has something to do with how people are imbedding the sound in their Powerpoint presentations. I have Flip4Mac installed, but that does not solve the problem.

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Answer 3

chenderson22 Author

Level 1

76 points

Dec 24, 2007 11:34 AM in response to chenderson22

I also tried this site, which has Wave music on it, and it did not work on my computer.
http://home.comcast.net/~nw-fla/tributeflag_Bthompson.htm

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Answer 4

BGreg

Level 6

17,578 points

Dec 24, 2007 6:13 PM in response to chenderson22

I also tried this site, which has Wave music on it, and it did not work on my computer.
http://home.comcast.net/~nw-fla/tributeflag_Bthompson.htm

I went to that page, and didn't hear any music either (didn't see anything to download, and the page suggests that you should hear something just viewing the page). I then went to Yahoo, movies, picked a movie to view the trailer, and the sound came through fine. So I'd say that particular web site has a problem.

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Answer 5

sherz

Level 1

0 points

Dec 24, 2007 8:01 PM in response to chenderson22

I have the exact same problem with ppt files that open just fine, but no sound. Very frustrating. I could not find any solutions after reading much of MS/ppt site either. if you find a remedy, please post it. thanks

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Answer 6

chenderson22 Author

Level 1

76 points

Jan 29, 2008 4:07 PM in response to chenderson22

Still have not been able to find an answer the the problem. I suspect that it has something to do with the Mac not being able to play the Windows Media files. I have Flip4Mac, but that has not helped.
Apple tech support, are you reading this?

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Answer 7

CBE

Level 1

39 points

Feb 22, 2008 10:08 AM in response to chenderson22

I had a client with exactly the same problem. I never did find a fix (despite many hours of research) for Office 2004, but I just installed Office 2008 and the problem has been resolved. I know not everyone is going to want to/be able to upgrade to 2008, so it would be nice if Microsoft and/or Apple would release a patch or something for 2004, but at least a solution of a kind does exist.

Hope this is helpful to someone,
CBE

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Answer 8

chenderson22 Author

Level 1

76 points

Mar 5, 2008 2:18 PM in response to chenderson22

It is interesting that this has been solved with Office 2008. One question: Will Keynotes open Powerpoint presentations WITH sound? If so, I may decide to purchase it instead of upgrading Office.

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