6 Replies Latest reply: Dec 23, 2007 4:27 PM by iBod
PlacidMavis Level 1 Level 1 (0 points)
Since I updated safari to 10.4.11 I cannot get safari to work properly. It will not display the toolbar where you put in your email address and has the back and front buttons-so it is basically useless.
this is the error log:

2007-12-23 14:56:01.830 Safari[302] ERROR: attempt to show a toolbar which is nil, aborting _showToolbarWithAnimation:
2007-12-23 14:58:46.922 Safari[302] ERROR: attempt to show a toolbar which is nil, aborting _showToolbarWithAnimation:
Thanks for any help you can offer.

1.8Ghz PowerPC G5, Mac OS X (10.4.11)
  • 1. Re: Safari won't display the toolbar
    iBod Level 7 Level 7 (29,340 points)
    Hi,

    Right-click on the toolbar and choose 'Customize Toolbar...'. From the sheet that drops down, drag the Address Bar back onto the toolbar to restore it.

    Hobbes
  • 2. Re: Safari won't display the toolbar
    PlacidMavis Level 1 Level 1 (0 points)
    i don't have a right click...I just have a white mouse that came with my computer. If I go to the top toolbar for safari I can see customize toolbar, but it is light gray and I cannot click on it.
  • 3. Re: Safari won't display the toolbar
    PlacidMavis Level 1 Level 1 (0 points)
    I tired to "control click" too and it does not do anything ether...There is just the top gray line in the safari window that has the three colored dots and the title of the page you are on, then below that is the line of bookmarks. The gray line that houses the white box where you put addresses and the forward and back buttons is completely missing, so I am not sure what you are telling me to right click (or control click in my case) on.
    I appreciate your help! Mavis
  • 4. Re: Safari won't display the toolbar
    iBod Level 7 Level 7 (29,340 points)
    Hi,

    You can simulate a right-click by holding down the control key and clicking.
    Also, in System Preferences -> Keyboard & Mouse you should be able to configure the mighty mouse that came with your Mac to enable a right-click.

    Failing that, quit Safari and then delete this file:

    /Users/YourUsername/Library/Preferences/com.apple.Safari.plist

    Hobbes
  • 5. Re: Safari won't display the toolbar
    PlacidMavis Level 1 Level 1 (0 points)
    Okay,

    I deleted that file and threw out the trash...relaunched safari and still no toolbar, still cannot click on the customize toolbar that is light gray under the "view" heading and still cannot get the shortcut key for show toolbar to work and just clicking on show toolbar does not work either. Any other ideas?
  • 6. Re: Safari won't display the toolbar
    iBod Level 7 Level 7 (29,340 points)
    Hi,

    Sorry, I misread your original post as saying 'you could still see the back/forward buttons but not the address bar'

    Based on the things you've tried so far, one quick test you can do to help narrow down things is to try Safari in another user account. This will help us to know whether your problem is local to your account or system wide. If you don't have another account you can use System Preferences -> Accounts -> \[+\] to create a test one (and \[-\] to remove it if needed)

    If the other account has the same problem, try downloading the 10.4.11 combo update (your original post mentioned 10.4.11 in your profile) from the Downloads link at the top of the page and then using [Pacifist|www.charlessoft.com] to extract the Safari package from the update.

    After that has been installed, download the Security Update 2007-009 v1.1 and re-run that to update Safari to the latest version.

    Let us know how you get on.
    Hobbes