iTunes store can't connect. Network connection timed out.

I am having the exact same problem and have followed all the help available. Anyone who knows how to solve this problem, please help.

I have the same problem. The only firewall which I use is the wondoes firewall

Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
System manufacturer System Product Name
iTunes 7.5.0.20
CD-Treiber 2.0.6.1
CD-Treiber-DLL 2.0.6.2

Current user is an administrator.
Current date and time are 2007-12-27 21:25:50.

Info on the screen:

NVIDIA GeForce 7900 GS

** Network connectivity tests **

About Network Adapter

Adapter Name: (02E5BAB0-654B-4891-A2D6-D1EB7766ECA4)
Description: NVIDIA nForce Networking Controller - Packet Scheduler Miniport
IP address: 192.168.0.4
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP enabled: Yes
DHCP server 192.168.0.1
Lease receive: Thu Dec 27 2007

Lease ends: Tue Jan 19 2038

DNS Server: 83,169,185,161
83,169,185,161
83,169,185,225

Active: LAN connection
Connected: Yes
With the Internet: Yes
Modem in use: No.
LAN in use: Yes
Proxy in use: No.

About Firewall

Windows firewall is activated.
ITunes is in Windows firewall enabled.

Connection with the Apple Web site has been successful.
Connection with the iTunes store had failed.
The network connection has been rejected.
Secure connection with the iTunes store had failed.
The network connection has been rejected.
The establishment of a secure connection to the iPhone activation server was successful.

I'm german so this is a translation with google, because I don't have time now, sorry

I have the same problem! I have tried everything, but nothin is workin. My parents/frinds say it is just becaus of all the people on itunes trying to buy songs. i guess we just have to wait.

I have been having the same problem, but I have a Vista Home Premium. Does anyone have any suggestions on how to fix it, I have tried everything from Tech support to the troubleshooting and still no results. I have been having this problem since I updated to iTunes 7.5

Message was edited by: Hoff_man107

I made the mistake of upgrading to itunes 7.5 becuase I could not download a song I wanted to purchase. I had access to the itunes store and everything until I did the upgrade. Since that time, I have been getting the same message a lot of you othesr seem to be getting... that my network connection has timed out and I need to check my network settings. Obviously I am able to get in to the internet... has anyone received any kind of assistance from the itunes people??

No, the itunes people couldn't help. they said I had to look in this forum for an answer.

Same problem here and although I'm happy to know I'm not the only one with this problem I'd be happier if there was a solution. Several weeks ago I even submitted an iTunes support request online and although I never got any response (other than the automated reply saying they got my request) I did--shortly thereafter--get an online survey asking about my email support experience. Unfortunately even after negative survey comments I still got no help. Come on Apple/iTunes! Get someone working on this!

I have been getting this message virtually everytime I have tried to sign in to istore since Boxing day (I got a new 8GB for Christmas). No-one else in the house is having the problem - just me.

Does anyone know what the problem is ?

I'm having the same problem for the last two days. It's really annoying. Hopefully someone will figure this out.

I had this same problem and it drove me crazy for days. the 1st thing to check is your firewall: make sure it allows for anything iTunes. That's pretty easy. I also found that you cannot connect to the iTunes store or get track names from Gracenote CDDB if you are running Hide IP, so if you have it, make sure it's turned off.

That's all I got for you. Hope you figure it out.

me too! Am getting the can't connect message when trying to load iTunes store. All the while the internet is working fine through IntExplorer. HOWEVER, when I log in as an administrator (with admin priveleges) my iTunes Store loads perfectly. Anyone else getting this? (I smell a Vista issue...!)

hi peoples - further to the post i just made ⚠ I've fixed the problem. Hope this helps: when I logged in as the Administrator the iTunes store loaded fine. But when I wasn't logged in as Administrator it would not connect. Firstly, I updated with iTunes 7.5. This didn't help so I logged in as admin, then SWITCHED USER to my regular log in. (without logging out of admin). All of a sudden, iTunes opened the iTunes Store as normal. It must have used the correct network connections that the admin log in was using. I then logged out of both Windows Vista user accounts, and restarted to check it wasn't a fluke. Sure enoguh, no matter which Vista User I now log in as, it loads the iTunes store every time. Good luck!

I tried but unfortunately it did not work for me. I tried all variations but still no connection 😟 I got an iTunes gift card burning a hole in my pocket and I can't use it.

I'm having the same problem - its been about a week and after no luck with support i've been sent here too. itunes store won't connect me - it knows i can connect to the net - it lets me search for music.. it even knows when i put my login information in wrong. just no connection. i think it was after i upgraded to 7.5 too that it started not working. can't buy music.. have like a $40 credit in the store. i'm so sad. i've got my windows firewall turned off (it allows iTunes anyway) and i use kaspersky for anti virus... thats all good for allowing itunes too. i'm just not sure what to do at this point =( any feedback?

Hi, I just tried all of the things suggested in the various discussion posts and am still unable to connect to the itunes store. This so frustrating!!! I have the Vista Ultimate operating system. I never had trouble with the itunes store until apple came out with the iphone and upgraded the program to 7.5. Could there be an issue there? or maybe with Vista? If you have any suggestions, they would be greatly appreciated. Thanks. Happy New Year!