Previous 1 2 Next 24 Replies Latest reply: Jan 8, 2008 5:38 PM by Plaid_Pope
AGF23 Level 1 (0 points)
Since last connecting my Touch (having included a few photos requiring to be uploaded) the Touch continually displays 'Sync in Progress' until I manually cancel it. iTues diplays 'Syncing iPod' but does not indicate what it is syncing - no photos and sync just keeps going on and on and on.... any suggestions?

Windows Vista, Dell
  • TopDuck Level 1 (15 points)
    I have a similar problem. My two boys received Touch's at Christmas. They sync fine, unless I try to sync the calendar, then both go into the "Sync in Progress..." for the calendar until I manually cancel it. Both devices do it. I can sync music, video, bookmarks, contacts without any problems.

    Running iTunes 7.4.2, Touch is 1.1.2. I also have an iPhone that I have used since September with no sync problems (iPhone version 1.0.2).
  • rodrigogalvez Level 1 (0 points)
    Hey Mac People

    I Have the same problem, I try to Sync my fotos but it take longer than hours until i cancel and it doesnt do anything.. I cant sync my photos on ipod touch..

    HOw i solve this problem... do i have to use floola or similar??

    Why i cant on Itunes...
  • Bennahjh Level 1 (90 points)
    try downloading iTunes 7,5 here:

    and see if it works then
  • GregMac1213 Level 2 (250 points)
    I just encountered this problem for the first time with my Touch.

    While the 'Sync in progress' was displayed, I clicked Info and unchecked Sync Address Book Contacts. (I wasn't syncing Calendar events.)

    I clicked Apply. Then the message changed to 'Backing up...' and then it synced.
    I then re-checked Sync Address Book Contacts, and it seems to be working fine now.
  • jr20079 Level 4 (1,960 points)
    Yes me too I also am having this problem hmmm now its on all OS's
  • Nomadicoder Level 1 (5 points)
    I just encountered this problem yesterday with my iPhone which I purchased two weeks ago. After about 10 minutes this morning, it finally started syncing. I sync'ed again, and it started immediately. But my most recent sync is still going with no indication that anything is happening.
  • moedanger Level 1 (5 points)
    I have just started experiencing this just now, synced last night the 27th with no issue's. Both of my kids iPods (shuffle and Nano) have no troubles what at all.

    The first sync takes about 3-7 minutes and once it has been connected I sync a second time with no troubles at all.



  • stdaveu Level 1 (0 points)
    I started having the same problem today as well. I believe it only seems to happen if you have allowed iTunes to send diagnostic info about the iTouch to Apple. I managed to resolve the problem by doing the following:

    1. Right-click on your iPod in the source list in iTunes
    2. Select 'Reset Warnings'
    3. Quit iTunes and unplug iPod
    4. Plug iPod back in and re-open iTunes
    5. You should get a dialogue box asking whether you want to send info about the iTouch to Apple
    6. Check 'Don't ask me again' and click on 'Do not send'. iTouch should sync as normal

    Hope this helps
  • moedanger Level 1 (5 points)
    Thanks stdaveu worked for me!


    Message was edited by: moedanger
  • bonioskutzel Level 1 (0 points)
    Thank you,

    have just tried it and it has worked, ipod touch synced as normal.

    i owe you a pint should we ever meet
  • Scott Kersten Level 1 (20 points)
    You are BRILLIANT! I was getting depressed watching my new touch sync..... I have been looking for a fix to this for a while and you provided it! Thanks so much!
    I did have to upgrade to iTunes 7.5 to get the dialog box to open. And once it did... well let's just say I won't be watching the touch sync.....(as long)!
  • UliK Level 1 (10 points)
    Thanks a lot!
    I just ran into the same problem yesterday and it's solved already by using your solution.
  • Switch900 Level 2 (215 points)
    Lately the Ipod touch is taking for ever it just sync for a long period of time and doesn´t do nothing but just stay there syncing this has been with the latest update security patch that its doing this.
  • tardis67 Level 1 (0 points)
    Worked like a charm stdaveu. Makes sense, I set that setting so long ago I forgot. That's bad PR for apple with all the ipod sales to have the collection server(s) either crash or be flooded. People may be returning product based on this issue.

    Something similar happened with one of the Podcasting catchers (can't remember it's name) prior to iTunes adding Podcasts. Their server went down and it hung on program launch.

    I almost rebuilt my Mac from scratch last night, as I did the upgrade to leopard over top and thought "time to pay the piper"

    Someone buy stdaveu a cookie!!!
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