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can't register ipod touch

i can not register ipod. it will not click out of the user agreement.

ipod touch

Posted on Dec 27, 2007 5:00 AM

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17 replies

Dec 27, 2007 6:14 AM in response to shay r

I also cannot register the Touch. When I plug it in and iTunes comes up it always has the registration page. I always go through it and all goes well till I get to the free video screen. When I click continue it then goes to my iPod summary page with an error message on top tha reads. "We could not complete your iTunes Store request. The requested resource was not found. There was an error in the iTunes Store. Please try again later. " This happens every time I plug the Touch in to the USB.

Dec 27, 2007 11:19 AM in response to lpwetzel

I had this happen to me as well the first time I plugged my Touch in. I didn't think much of it, however, when I pulled up the main page of my Touch in iTunes, I went through the process of updating the software on the Touch. It updated the software as well as the firmware. When the Touch booted up again, it asked me to go through the registration process again. This time I didn't receive any errors. Not sure if the software update had anything to do with it, but you may want to give it a try if you have not done so alre

Dec 29, 2007 1:06 PM in response to shay r

I have had problems as well trying to register two different iPod Touch. I get to the "Free Videos from iTunes" screen and press OK, but then I get a screen that says basically "command could not be completed/resource unavailable".

I tried completing the registration manually, but iTunes still prompts me to register every time I connect. I could press "Never Register" but I would really like the download of "Jack Jack Attacks". Funniest animated short in a long time.

I have not seen any information about the problem on the Apple web site. I am hoping someone with Apple might pick this up.

Dec 30, 2007 1:15 PM in response to shay r

Is there a solution?

I got an iPod touch for Christmas and have not been able to register it due to the same error:
Every time I've attempted to register my Touch, I get the screen that says that the action cannot be completed because of an error in the iTunes store...

Is it a hardware (iPod) issue? Should I return the device?

Dec 30, 2007 2:43 PM in response to shay r

Someone else posted a multiple step solution for registering the iPod touch if you are getting hung at the screen about the free video downloads. Before connecting the iPod to your computer, open iTunes and login to your account. Close iTunes. Open it again, verify that you are still logged in, connect the iPod and complete the steps. It worked for me. I had tried logging into iTunes and connecting the iPod and that did not work, but closing and reopening iTunes did. For what it's worth, I am using Win XP Pro. Also, I have updated to the latest version of iTunes.

Dec 30, 2007 3:09 PM in response to little pink sock

SOLUTION: iPod Touch not registering on iTunes on Mac OS X 10.4.11

Thanks to little pink sock and the previous post. The solution on a Mac is a little different than described on Windows XP, but it works the same:

-Eject iPod Touch if it is connected

-Quit iTunes

-Restart iTunes

-Go to the iTunes Store

-Log in with your iTunes account

-Plug in your iPod Touch

-Go through registration prompts for iPod Touch

This worked for me. The movies downloaded correctly and are on the iPod Touch.

Thanks again!

can't register ipod touch

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