MP4 Locked file

When you purchase from the iTunes store, you have a choice of protected AAC format (,m4p) files, or purchased AAC format (iTunes Plus) files which have no protection. All purchases must be authorized to play on your computer, so they will subsequently sync to your iPod. Is your computer authorized to play these purchases?

Your import settings have nothing to do with what format the store downloads, these settings only affect your own CD's that you rip. I'm almost positive that none of the import settings would cause you to be importing in a protected format. Could you right click on a couple of these "locked files", then do "get info", & post back with EXACTLY what the file extension is on these songs, & what their source was (purchases, your own CD's)?

Are you sure that the error message you're getting isn't something to the effect, "the .itl file is locked."

Sorry, I've been at work all day. I posted for a little extra help with this one as I seemed to be somewhat stumped, too. These are the suggestions from Nathan C. who helps out in the iTunes forums from time to time.

"The icon for a purchased song has a lock on it. Could that be what he is seeing?

Or is he right clicking on it, and choosing properties, and it says locked there?

If he goes to properties, what is the size of the file?"

Please post back with the answers to Nathan's questions.