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TIP: Getting Treo 650 / Cingular to send receive mail

We have Treo 650's here. We depend on them.

After several tries, I have gotten the Palm 650 to use Apple Mail Server to send mail using the Apple SMTP vs using Cingular's SMTP. It is mainly different terms for the the types of logins support on the Palm and in Mail Server.

The Treo's come from Cingular configured to use cwmx.com as the SMTP. The problem with Cingular's SMTP is 1) it is realy flakey works sometimes and not others, and 2) really slow with 15 minute + xfer times common.

After a few stabs, I set the Treo up to use the Apple SMTP. You can use SSL from the Palm to Mail Server as well.

However, the Palm calls the AUTH type as "plain" even though Apple SASL sees it as "Login" protocol.

So to use your Treo with Apple Mail, do this:

In Mail Server:

1) In Server Admin, Select Mail / Setting (on the bottom) / Advanced (on the top) / Security (where tabs SHOULD be) and select Login under SMTP

2) The IMAP client on the Palm uses Clear logins even though the Palm calls it Plain. Enable 'Clear' under IMAP security. I did not test POP3

In VersaMail (the Treo email program):
1) Select "Other" for Mail Service Provider"
2) Select POP or Imap as you please -- click NEXT
3) For UserName put in your full email address if you are on a virtual domain, otherwise just your user name
4) Enter you password -- BEWARE -- It is kept plain text and is available to anyone who picks up you phone! -- Click NEXT
5) Self explanatory -- email address and server addresses. Click NEXT. Click Advanced.
6) Select / Deselect Use SSL as appropriate and enter port if not standard for imap / pop. Click NEXT
7) Enter SMTP port if nostandard. Select / Deselect use SSL. Select Use ESMTP.
8) Enter Username and password. Click Done.

Posted on Sep 10, 2005 5:00 PM

Reply
2 replies

Oct 16, 2005 1:44 PM in response to Michael Gaslowitz

Works great. Most of MY email originates on the treo. Here in La Jolla, we have GPRS so it is quite fast, and most MS Office attachments are read and dealt with fine with 'Documents to Go' Some are read the the Mac can't deal with!

One 'gotcha' since I originally wrote this tip. The Treo does not fully conform to email client RFC's. Per rfc821, a client is SUPPOSED to use a fully qualified domain name ("FQDN") with the handshake to SMTP. ie, 'HELO client.eample.com'

Versamail does not do that. It is good company -- neither does Outlook or Outlook Express send a proper fqdn -- but your SMTP server needs to accept this.

In Postfix, make sure that you do NOT have the smtpd recipientrestrictions

reject non_fqdnhostname


It is the default for Postfix to accept a non fqdn.

TIP: Getting Treo 650 / Cingular to send receive mail

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