12 Replies Latest reply: Mar 2, 2008 6:34 AM by MacWindowsUser
OMGTehAwsome Level 1 Level 1 (0 points)
Is there anywhere I can download the Airport software, version 5.0 (not 4.1)?
I lost the install CD during a move, and had to format my computer so I also lost my previous install.
The router works but I'm unable to change settings or update the firmware, which is a bit of pain. Since I can't modify the settings, I can't figure out what's causing my router to behave... lets just say "erratically."

HP Pavilion dv5000, Windows XP Pro
  • MikeWhatThisAliasIsTaken Level 1 Level 1 (10 points)
    I second this problem. While my router is behaving fine my mac laptop is away for repairs so I'm stuck on my PC for a while. I can't change my router's settings nor can I find the software to download or the original CD that came with the router. An suggestions?
  • Nelson Gomez Level 1 Level 1 (5 points)
    OK, first you can download the latest version from Apple or below:

    http://www.versiontracker.com/dyn/moreinfo/macosx/28282

    If you have the old Airport Admin Utility v4 you will not be able to update it using the above. But…there is a way around that…

    http://homepage.mac.com/james.clay/iblog/B894479528/C2040813928/E20070505184135/ index.html

    I did everything in the link above and it worked.

    Good Luck
  • Henry B. Level 9 Level 9 (78,690 points)
    Nelson's methods only work for OS X.

    The original poster to this discussion was looking for the Windows version of this utility, which you can get by following this method:

    The Windows "Airport Setup" version you need for the Airport Extreme N base station is not really available for download - but you can get it if you are up to following this procedure:

    1. download "AirPort Base Station Update 2007-002 for Windows" from Apple's web site

    2. use a Winzip utility to extract the contents of the file you downloaded (called Airport521update.exe) to another folder.

    3. the contents of that folder should include four files - applesoftwareupdate.msi, apsetup.msi, apsetupadmin.exe, and bonjour.msi

    4. go to All Programs -> Accessories. Right click on the "Command Prompt", select to "run as administrator", and click continue when Windows asks for your permission to run this command.

    5. in the command prompt window, type and execute the command

    msiexec /i pathto_folder_of_files_youdownloaded\apsetup.msi /qb ap50isinstalled=1

    This method simply forces the installer into thinking Airport 5.0 is already installed, thus letting the installer complete its job of installing a full working copy of the updated version.

    This procedure also installs Bonjour for Windows, which will simplify the task of configuring on the PC any printer connected to the Base Station.
  • Don Giovanni Level 1 Level 1 (0 points)
    Many thanks Henry B! Why the base Airport Utility for windows is so hard to find is beyond me, or why this one won't just install right off the bat on its own seeing as it has all the necessary files.
  • thormcse Level 1 Level 1 (5 points)
    I second that. I do not understand why you can't download something for hardware you own and by the way doesn't work right now for some reason.
  • Torv Level 1 Level 1 (0 points)
    I am amazed that this is not yet solved!!!
  • Norm Shea-w Level 1 Level 1 (0 points)
    Okay, not much of a PC guy. So when I get to the Command Prompt and I get a black screen that has C:\Windows>

    Then do I just type the below after that?
    "msiexec /i pathto_folder_of_files_youdownloaded\apsetup.msi /qb ap50isinstalled=1"

    And are there really spaces between things like the "msiexec /" and the "apsetup.msi /"?

    And lastly, the "i pathto_folder_of_files_youdownloaded" location is confusing to me. Is there an "i" before the path? If the location where my files are is "C:\Documents and Settings\Norm Shea\My Documents\Airport Download", what should be included in the command I type.

    Sorry to be so PC unsavy.

    Norm

    Message was edited by: Norm Shea-w
  • Henry B. Level 9 Level 9 (78,690 points)
    You need to type in the command exactly as I have typed it in. The spaces are very important. And yes that's an "i". If you put in spaces it would read:

    msiexec(sp)/i(sp)file_path\apsetup.msi(sp)/qb(sp)ap50ininstalled=1

    In your case, "file_path" is "C:\Documents and Settings\Norm Shea\My Documents\Airport Download"

    Very important - note that none of the folder names in your file path should have spaces in their names, don't try this with the path you are using. I recommend you extract the files to a folder located at the root of your C: drive, and make it a very simple folder name like "Airport".
  • Norm Shea-w Level 1 Level 1 (0 points)
    I think I'm getting closer. Okay, I now have the file at the root of the C drive and renamed Airport. So, my command looks like this:

    C:\Windows>msiexec /i C:\Airport\apsetup.msi /qb ap50isinstalled=1

    I get a message "The Windows Installer Service could not be accessed."

    Any idea what I am doing wrong?

    Thanks,
    Norm
  • Henry B. Level 9 Level 9 (78,690 points)
    Three questions:

    1. what version of Windows are you using? This procedure was tested on Windows Vista, not Windows XP.

    2. are you right clicking on the Command Prompt icon, and selecting to "run as administrator"?

    3. since you have a modern Mac to run the Airport Utility, why are you going to this trouble to get the Windows version of this utility installed. You don't need both.

    Incidentally, there is a lot of information to be found on the web by Googling the term "The Windows Installer Service could not be accessed".
  • Norm Shea-w Level 1 Level 1 (0 points)
    On Feb 15, 2008 at 4:58 PM, Henry B wrote;
    +"1. what version of Windows are you using? This procedure was tested on Windows Vista, not Windows XP."+
    Windows XP.



    On Feb 15, 2008 at 4:58 PM, Henry B wrote;
    +"2. are you right clicking on the Command Prompt icon, and selecting to "run as administrator"?"+
    My user profile has administrative rights so I am right-clicking and running my profile. I don't have the password for the Administrator account.


    On Feb 15, 2008 at 4:58 PM, Henry B wrote;
    +"3. since you have a modern Mac to run the Airport Utility, why are you going to this trouble to get the Windows version of this utility installed. You don't need both."+
    I am trying to get this set up on my work Dell laptop, which is back at Airport Admin Utility 4.2. I bought the Airport Extreme back when the software version was 3.4 so I don't even have a disk with 5.0 software to have lost.

    This really an annoying situation with Apple's support on this issue. If you're trying to keep a Windows machine up to date, Software Update doesn't update this software. If you haven't recently purchased a Airport device, you have never received a version 5.0 of the software. And there's nowhere to download version 5.0 of the software. Kinda disappointing.

    Norm

    Message was edited by: Norm Shea-w
  • MacWindowsUser Level 1 Level 1 (0 points)
    Help,
    I am trying to install the AirPortSetup.exe and am getting :
    unable to find the file APSetup.msi, any ideas where I can get this file???

    Would appreciate any help.

    Thanks