1 Reply Latest reply: Jan 1, 2008 8:35 PM by S.U.
David Blomstrom Level 1 Level 1
expertise.iwork
iWork
I've been trying to install Leopard on my MacBook Pro for days. I finally decided to try the Erase and Install option. That experiment ended with the following Install Failed message:

The Installer could not create the folder /Volumes/Macintosh HD/BaseSystem.pkg.1455Wlt36

Can anyone tell me how to fix this problem? If not, do you think I'll get any assistance if I take my computer into the Apple Store where I purchased the Leopard upgrade? (I have the AppleCare extended warranty.)

Thanks.

MacBook Pro
  • S.U. Level 6 Level 6
    By all means make an appointment with the Genius Bar at the Apple Store--they should be able to resolve this for you. But do make an appointment in advance--the Genius Bars can be very busy, and often can just take walk ins only if there is time available.

    Good luck!