2 Replies Latest reply: Jan 3, 2008 3:42 AM by SonicJihad
MyTonkaToys Level 1 (0 points)
Ver. (Very buggy) When I click on Get Info to display information about a movie in the library, ITunes says it could not be used because the original file could not be found. It then asks if I would like to locate it. When I say yes and point Itunes to the appropriate folder and file...it crashes EVERY time :
AppName: itunes.exe AppVer: ModName: xvid.ax
ModVer: Offset: 0003dd11

Another bug..., ITunes does nothing after I tell it to add or import an MP4 movie. I used IMToo to convert two AVI files to MP4. ITunes added the first but fails to add the second. ITunes gives no error message...nothing...it just ignores my request to add the file.

Has anyone experienced these bugs in ITunes?...and is there a workaround?

  • MyTonkaToys Level 1 (0 points)
    I discovered another ITunes bug. When I deleted the movie from the ITunes library and tried to add it back in...ITunes just went away..no error message..just went away. When I restarted ITunes...the movie I had deleted from the library was back in it again. I deleted it again and this time it went away...but when I tried to add it back in I get this message: EventType : BEX P1 : drwtsn32.exe P2 : 5.1.2600.0 P3 : 3b7d84a2
    P4 : dbghelp.dll P5 : 5.1.2600.2180 P6 : 4110969a P7 : 0001295d
    P8 : c0000409 P9 : 00000000 and ITunes crashes. Anyone have any ideas?
  • SonicJihad Level 1 (0 points)
    There is a solution (sort of) look here:


    I apologize for the double post, but I have found another work around to my problem that I wanted to share. For some reason, iTunes doesn't like NTFS drives on Vista. One problem a lot of iPod owners have is that they can't copy photos to the iPod. You can read about it here:


    People suggested copying the photos to a USB thumb drive, then sync them to the iPod. Well guess what? It works for more than just photos. I copied every single movie that wasn't able to import in to iTunes to a 5 gig USB (FAT formatted) thumb drive then imported every single one in to my iTunes library and synced them to my iPod classic 80 gig, all from my Vista computer......the same one that for whatever reason has NEVER been able to import a movie in to iTunes.

    I just wanted to share this bit of info as I have read a lot of people having similar problems with no solution.

    EDIT: If you don't have a thumb drive or the like, you can burn your converted movies on to a CDRW or DVDRW and add them to iTunes. I'm going to look in to adding a non-SATA drive to my computer formatted to FAT32 to see if this will work. This bug has something to do with Windows Vista and SATA drives and or NTFS......i think..........