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ITunes for Windows Crashes ..Also Doesn't Import MP4

1401 Views 2 Replies Latest reply: Jan 3, 2008 3:42 AM by SonicJihad RSS
MyTonkaToys Level 1 Level 1 (0 points)
Currently Being Moderated
Jan 2, 2008 6:14 AM
Ver. (Very buggy) When I click on Get Info to display information about a movie in the library, ITunes says it could not be used because the original file could not be found. It then asks if I would like to locate it. When I say yes and point Itunes to the appropriate folder and crashes EVERY time :
AppName: itunes.exe AppVer: ModName:
ModVer: Offset: 0003dd11

Another bug..., ITunes does nothing after I tell it to add or import an MP4 movie. I used IMToo to convert two AVI files to MP4. ITunes added the first but fails to add the second. ITunes gives no error just ignores my request to add the file.

Has anyone experienced these bugs in ITunes?...and is there a workaround?
  • SonicJihad Level 1 Level 1 (0 points)
    There is a solution (sort of) look here:

    I apologize for the double post, but I have found another work around to my problem that I wanted to share. For some reason, iTunes doesn't like NTFS drives on Vista. One problem a lot of iPod owners have is that they can't copy photos to the iPod. You can read about it here:

    People suggested copying the photos to a USB thumb drive, then sync them to the iPod. Well guess what? It works for more than just photos. I copied every single movie that wasn't able to import in to iTunes to a 5 gig USB (FAT formatted) thumb drive then imported every single one in to my iTunes library and synced them to my iPod classic 80 gig, all from my Vista computer......the same one that for whatever reason has NEVER been able to import a movie in to iTunes.

    I just wanted to share this bit of info as I have read a lot of people having similar problems with no solution.

    EDIT: If you don't have a thumb drive or the like, you can burn your converted movies on to a CDRW or DVDRW and add them to iTunes. I'm going to look in to adding a non-SATA drive to my computer formatted to FAT32 to see if this will work. This bug has something to do with Windows Vista and SATA drives and or NTFS......i think..........
    Windows Vista


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