How can i get my iphone fixed

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Level 1

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How can i get my iphone fixed

Hi all
i have a big problem now.
My Iphone staqrted to freeze every time it received a text message. A pal who also has an Iphone said he had experienced this and told me that the 1.1.2 update would cure the problem.

During the update the power went down and my ups wasnt connected to the Iphone only the PC and Monitor.
It must have been at a critical stage during the update as the Iphone is now scrolling (dos fashion) about 25 pages of text and it is now not recognised when in the cradle by Itunes. I have also downloaded third party progs to try and sort it out but none of them recognise or connect the phone.

What next??? where do i go from here??

any comment help or sympathy i would be most grateful

JTommo50

PC Clone, Windows Vista

Posted on Jan 4, 2008 1:20 AM

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Answer 1

Jan 4, 2008 2:15 AM in response to JTommo50

I would try to put the iPhone in DFU mode (http://limitededitioniphone.com/how-to-put-the-iphone-into-dfu-mode/) and plug it to iTunes for a restoration.

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Answer 2

JTommo50 Author

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Jan 4, 2008 3:15 AM in response to Yann Bizeul

Thanks for your input Yaan. unfortunatly i am unable to connect at all to the iphone i was wondering if there was a way to open it up and set it to receive instead of scrolling all the time

Regards

JTommo50

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Answer 3

Jan 4, 2008 4:40 AM in response to JTommo50

I thought using DFU mode would force the iPhone to accept a new firmware.
What do you mean by "scrolling" ? You see lines of log on screen and you can't shut it down or reboot ?
What do you mean my "set it to receive" receive what ?

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Answer 4

Jan 4, 2008 4:55 AM in response to JTommo50

The official Apple way to fix an iPhone in this condition is to use the Recovery feature, as described in this link:

http://docs.info.apple.com/article.html?artnum=305797

It's VERY IMPORTANT to continue holding the HOME button after putting the phone in the dock until the phone displays the Recovery Mode message. This can take up to 30 seconds. Also, if you can't turn the phone off then do the same steps without turning it off first.

It's also a good idea to reboot your computer and launch iTunes before following the Recovery procedure.

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Answer 5

JTommo50 Author

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Jan 4, 2008 5:07 AM in response to Lawrence Finch

Thank You Lawrence & Yann

your input has allowed me to restore the iphone to its former glory

i am immensely grateful

Happy New Year has now officially arrived

many thanks

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Answer 6

Jan 4, 2008 6:00 AM in response to JTommo50

Glad you get it back 🙂

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Answer 7

verakas

Level 1

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Jan 4, 2008 6:13 AM in response to Yann Bizeul

Hi!! I'm experiencing a similar problem and i think i may need to follow the procedure you suggested, my only concern is if doing this, does the software update to 1.1.2?, i'm asking this since my iphone is unlocked for any sim since i don't live in the US or any of the countries where it's available, and i belive that if i update i might not be able to use the iphone as a phone again. Thank you for your help!!!

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Answer 8

Tamara

Level 6

13,738 points

Jan 4, 2008 6:15 AM in response to verakas

We can't discuss unlocked phones here. You'll need to go to one of the many other forums on the web for help with this.

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Answer 9

verakas

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Jan 4, 2008 6:21 AM in response to Tamara

I'm not discussing on unlocking the phone or anything related to it. I added that information since i believe it relevant. But, what i do discuss, is if using the recovery mode procedure the firmware updates to 1.1.2, or not.

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Answer 10

Jan 4, 2008 6:52 AM in response to verakas

If you use the procedure I linked to it will upgrade your phone to 1.1.2. You will have to look elsewhere if that is not what you want. Google is your friend.

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Answer 11

verakas

Level 1

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Jan 4, 2008 1:26 PM in response to Lawrence Finch

Thanks Lawrence for your more diplomatic response. Fourteneatly after googling and with the help of many people who dedicate their precious time to solve this issues, i was able to solve my problem and my iphone is working great, unlocked and as brand new.

Thank you.

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Answer 12

Jan 4, 2008 1:33 PM in response to verakas

unlocked and as brand new.

At least I would not have insisted on this, but glad you got it back to life too 🙂

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