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Yet Another iPod Touch user with WIFI problem

I have Linksys WRT54GS wifi router setup at home. I use four notebooks, one mac mini and one mobile phone (Nokia N80) without any problem on my wifi network.

The only problem is with my brand new iPod Touch 16GB (firmware: 1.1.2 3B48b - no jailbreak). It always shows an error "Unable to join the network 'MY-SSID-NAME'". I have tried to change SSID, change security settings (WPA, WEP, no security, ...) - but nothing helped. All other devices (notebooks, macmini and phone) always worked like a charm.


iPod worked only once - the first time I used it (after buying). Since then it does not. I have tried all resets, Restore in iTunes, ...


I think it might be a bug in firmware. Please help someone.


BTW: How (an where) can I report a bug to Apple ?

Mac mini - core solo, Mac OS X (10.4.11)

Posted on Jan 4, 2008 6:06 AM

Reply
5 replies

Jan 4, 2008 7:31 AM in response to Pajlo1

Just like many others, I bought Ipod Touch in Christmas and felt frustrated about surfing the net. I have read many posts in the forum. And I have tried many methods suggested by others to try to figure out the problems. Finally I have solved the problem and I want to share some ideas with others.

Steps of Checking:
(1) Check whether you have a wireless network at home or at work. Check whether the network is security protected or not. If it is, better ask the admininistrator (at home, the admin should be the one who bought the wireless router.) for password.

(2) Check the latest firmware upgrade for the wireless router (in my case, I use Linksys WRT54G. After I upgraded the firmware, my ipod touch could get the necessary IP from the router.)

(3) For the wireless router, better broadcast the SSID for the first time so that the IPod Touch can find it easily. I use WPA2-Personal Encryption AES (though many buddies here point out that WEP, WPA or even no security is also okay). I even set the MAC filtering and the Ipod Touch still works fine!(though you need to input the MAC address of your Ipod Touch to the MAC filtering table in the admin page of your router. the MAC address of Ipod Touch can be found in the Ipod Touch general information. There is a string like XX:XX:XX:XX:XX:XX

(4) To mininimize the interference from neighbouring wireless networks, better try the connection near the wireless router.

(5) If you have tried for several times and failed to connect, you may reset the router by powering off for 15 seconds and reset the network configuration of the Ipod.

I have used Compag IPAQ before and I must say that for those tiny toys with Wifi capability, the connection is not that stable. However, I find that using the Ipod Touch to watch Youtube video is very good and the speed is excellent!

The steps suggested above are not exclusive. There are too many factors which influence the performance of Wifi. Hope you will succeed and enjoy the Ipod Touch in the New Year 2008!

Jan 4, 2008 8:05 AM in response to despairbear

Have you read my post ?

I have tested WEP security.
I have tested WPA security.
I have tested WPA2 security.
I have tested 'no security' (open wifi network).
I have latest firmware on router. (Linksys WRT54GS v1.52.2, Jun. 7, 2007)
I have latest firmware on iPod Touch. (1.1.2)
I have four notebooks, one mac mini and Nokia N80 phone on my wifi without any problem.


iPod worked on my wifi only once - the first time I turnet it on after purchase. Since then nothing... 😟

Jan 8, 2008 3:07 PM in response to Pajlo1

I have same problem as above

It found my router the first time and when i put in right password it said unable to connect.

Since then it will not even find my router when its on and says no wifi and you can't click on it. My sisters touch work fine on the same router. What is the problem i have reset and tried everything, is my wifi broke? Please someone help.

Jan 8, 2008 4:11 PM in response to Kartboy

this is how i did it, and i found it in another thread but i can't find it right now

1. go to setting and click wi-fi,Find your network and type in your WEP/WAP Key
2. after joined, click on the blue arrow next to the network name, then click forget this network
3.Go to join other network and retype your ssid and wep/wap Key and you should connect and the DNS and everything will show up

at least it did for me

Message was edited by: crzypunk2004

Message was edited by: crzypunk2004

Yet Another iPod Touch user with WIFI problem

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