1141 Views 3 Replies Latest reply: Feb 18, 2008 3:01 PM by chimaeranyc
+when i click on it to open a box pops up that says 'iTunes has encountered a problem and needs to close...' and asks if i want to send out an error report to Microsoft.+
Let's first check to see if this is associated with a problem with your QuickTime. (iTunes needs a properly functioning QuickTime in order to work correctly.)
Try launching your QuickTime. Does it:
(a) launch perfectly fine?
(b) fail to launch with an error message? (If so, what does it say?)
(c) exhibit other peculiar behavior? (If so, could you describe it for us?)