itunes keeps closing up

+when i click on it to open a box pops up that says 'iTunes has encountered a problem and needs to close...' and asks if i want to send out an error report to Microsoft.+

Let's first check to see if this is associated with a problem with your QuickTime. (iTunes needs a properly functioning QuickTime in order to work correctly.)

Try launching your QuickTime. Does it:

(a) launch perfectly fine?

(b) fail to launch with an error message? (If so, what does it say?)

(c) exhibit other peculiar behavior? (If so, could you describe it for us?)

THANK YOU!!!!! as obvious as this answer seems it made my day! Problem solved!!

Robin M

to be more clear-my quicktime player also needed to be re-installed. after that itunes worked