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MacBook Pro boots to grey screen

I have a non-booting MacBook Pro that will POST (Apple chime) and boot to a grey screen.
I consider myself a pretty advanced troubleshooter but this one stumps me. Here is a summary of most of what I have tried so far, not necessarily in this order:

Reset NVRAM

Reset PMU

Attempted to boot to DVD Command + C

Attempted to boot to Target-mode Command + T

Attempted to selected startup disc manually Command + Option

Attempted to boot to SUM Command + S

Attempted to re-image firmware using CD

Attempted to boot diagnostic CD Command + D

NONE of these work. I have fixed many Macs in my day and have not encountered an issue like this!

MacBook Pro, PowerMac G4, Macmini, iBook G3, Mac OS X (10.5.1)

Posted on Jan 4, 2008 8:56 PM

Reply
12 replies

Jan 4, 2008 9:22 PM in response to hecktorjade

Do you have an external firewire drive that you can boot to? Have you enabled an open firmware password? Your inability to perform all of those operations line up directly with things you can't do with an open firmware password set.

I vote for trying to boot to an external drive and see if that solves the issue. If it's passing POST then the next logical troubleshooting step is to take the HD out of the equation.

Feb 20, 2008 3:43 PM in response to yetanotherpunter

I've been through both a logic board failure and a hard drive failure on my iBook, and neither had these symptoms. Since the article I referred to had to do with having no video, my guess would be that it is the logic board but I don't really know. It doesn't really sound like hard drive failure to me, or at least it's nothing like the way mine failed.

Since the article wants you to reset the PMU in an older Mac, and I suppose the SMC in a newer Mac, I wonder if actually it is the SMC which has gone bad. The SMC is an integrated circuit after all, and if it were to go bad and not be able to be reset, then that might explain what's going on here.

But I'm just speculating. It will be interesting to see what Apple has to say. Please let us know.

Good luck!

Feb 21, 2008 11:22 AM in response to S.U.

Hi there, got in touch with apple care, it was a hard drive failure. I have a new one with new install of leopard and its nice and dandy.

Except... the whole thing died as i was trying to use time machine, this is probably wandering onto a different post now but incase anyone has any ideas i will post it here. Now when mount the sparsebundle from the time machine drive and show the package contents of the .inproggress file within i can see some of my files (files i want back) when i try and copy them to the desktop it sounds like it has copied but it is not there. That said the mp3s copy into itunes fine!?! any thoughts?

Mar 28, 2008 9:54 PM in response to hecktorjade

I have these same symptoms, too. I can get mine to boot every now and again, but it's becomign more rare. Thus, I have it sleeping and never shutting down until I get it fixed.

I went to the Apple Store in Tampa, tonight and the guy at the Genius Bar said it's a Logic Board problem. I can't send it off yet, because I have a stupid test next week.

But anyway...it sounds like you have a logic board problem. Get it to an Apple Store or Apple service provider ASAP and back up your HD if you can!

MacBook Pro boots to grey screen

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