4 Replies Latest reply: Jan 5, 2008 12:19 PM by roehlfamily
roehlfamily Level 1 Level 1 (0 points)
Hello,

I recently asked my daughter to move iTunes to another computer in our home. Easy enough, downloaded, installed, but we ran into problems with getting her iPod to "show" in iTunes. She purchased a song and went to add it to her iPod and there doesn't seem to be any way to do this. So, we went back to the first computer to add the newly purchased song, but it doesn't show in that "purchased" list.

So, how do we get the second computer to recognize her iPod? I know it's there because the computer recognizes it, it just doesn't show up in iTunes.

Thanks for your help, in advance.
  • Zevoneer Level 9 Level 9 (52,705 points)
    *How do we get the second computer to recognize her iPod?*

    Have you had a chance to look at this troubleshooting page? It may be of some help: iPod shows up in Windows but not in iTunes

    *we went back to the first computer to add the newly purchased song, but it doesn't show in that "purchased" list.*

    That's because it was physically downloaded to the other computer, it's not on a list available to other PCs. If you want a song download on one computer to be available on another you have to copy the file over: iTunes for Windows: How to copy purchases between authorized computers
  • roehlfamily Level 1 Level 1 (0 points)
    I can't transfer a song from one computer to another if I can't get the song onto the iPod that isn't recognized by iTunes.

    Yes, I've read that page and it has not resolved this problem.
  • Zevoneer Level 9 Level 9 (52,705 points)
    *I can't transfer a song from one computer to another if I can't get the song onto the iPod that isn't recognized by iTunes.*

    There are various options in the link above for moving purchases that don't involve using an iPod, for instance:

    Burn a data CD or DVD with the song files
    Burn the song files to a data CD or DVD. Once you've burned the disc, insert it into another computer and import the songs into iTunes.

    External hard drive
    Drag files to the disk icon of an external hard drive connected to your computer. Connect the hard drive to the other computer, and import the songs into iTunes.
  • roehlfamily Level 1 Level 1 (0 points)
    Yes, I understand that it's an option to burn the song onto a disc, but that's not what I want to do. I really am only interested in getting the iPod to show up in iTunes so that I can get the song onto it that way.

    Thanks though.