1571 Views 10 Replies Latest reply: Jan 9, 2008 6:47 PM by JMT3096
Leave disc in optical drive and power down using button. When starting up perform a PRAM reset, then upon hearing the startup chime (chord, gong, or whatever you want to call it) for the second time, quickly release the keys and press the "C" key until under the Apple logo you see the spinning grey progress indicator, after which release that key. Your Mac should then be in the process of booting to the Leopard install disc.
1. Shut down the computer.
2. Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
3. Turn on the computer.
4. Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
5. Hold the keys down until the computer restarts and you hear the startup sound for the second time.
6. Release the keys.
I tried zapping the PRAM previously, but to no avail. The computer has a wireless keyboard and mouse so I am using the wired keyboard - one of the new aluminum keyboards - from my other iMac but no luck. I read another thread which suggested that these keyboards aren't recognized until later in the startup process. Any validity to that statement?
I read another thread which suggested that these keyboards aren't recognized until later in the startup process.
No, that can not possibly be true, as all Intel-based Macs have the same startup process. Refer to this Apple Support article:
Have you tried starting up in safe mode?
Refer to these Apple Support articles:
OK, now I just realized you're probably referring to a 20-inch early 2006 model white iMac, not to an aluminum iMac. Have the required Firmware Updates been installed to that iMac?
Refer to this Apple Support article:
There were two that had to have been installed. However, if you can't successfully boot, I don't know how you'd verify. You'd just have to know the answer. If not installed, there is nothing else you can do except take it in for service. Best of luck.
Reset the System Management Controller.
+Note: step #4 Plug the power cord back in, making sure the power button is not being pressed at the time. Then reconnect your keyboard and mouse to the computer.+ "Using the wired keyboard"
Maybe I'm way out there, but I'm hoping that the SMC reset will get the wired keyboard to respond!
I can verify that there is a problem with attempting to use the aluminum keyboard to tell the computer to boot off of the CD. I took the computer to the Genius Bar and it was hooked up to an older keyboard. The "C" key command was recognized, the install DVD was ejected, and now I am in the process of data recovery before erasing the hard drive.