14 Replies Latest reply: Jun 6, 2008 8:09 AM by Triciamid
victoriajadot Level 1 Level 1 (0 points)
Hello !

The other day, I started iTunes and without any apearant reason a whole bunch of my songs weren't there, nor any of my playlists !

When I looked in the file MyMusic > iTunes there was written "iTunes library (damaged)" and I couldn't load it to iTunes.

I would like to be able to retreive all my songs & playlists.

Can anyone help me ? It would be great !

Thanks !!

Sony Vaio, Windows Vista
  • 99GroovyGirl Level 1 Level 1 (0 points)
    Hi,
    Did you ever get your iTunes and playlists working again? I just had the same problem happen to me today Waiting on a solution...
    Thanks!
  • bman02 Level 1 Level 1 (0 points)
    I have the same problem.
    It seems to be a bug from either iTunes or maybe Vista...

    Did anyone heard about something from Apple ?
    (and if anyone from Apple came here, a patch to import the "Damaged" file -or at least the playlist- in the nesw iTunes would be a great great idea ;-))
  • Linda Cohen1 Level 1 Level 1 (10 points)
    I just turned on my computer tonight and found the same problem - itunes libary is damaged and it had a date of 1/5/08. I wonder what is going on.
  • bman02 Level 1 Level 1 (0 points)
    If you have the same problem than us, I would recommend you not to plug your iPhone (and I guess it would be the same for any iPod) with your computer.
    I pluged my iPhone to my computer a few minutes ago, and the synchronisation deleted all the music and all the videos I have on my iPhone...

    Thanks Apple, thanks for this bug.
    I'm a new Apple user (I bought an iPhone -my first Apple product- a month ago), and I remember then before all the Mac user told me "you have a PC, not a Mac ??? Why do you like bugs so much ???"
    Now I can answer them : "the greatest bug I had with my computer ? It was not Microsoft, but Apple..."
  • Linda Cohen1 Level 1 Level 1 (10 points)
    I wound up deleting the "damaged" iTunes library file. I then went into my Previous iTunes library folder and I copied, pasted and renamed the most recent file in there and I am back up and running - now I just have to figure out what, if anything, I added to my iTunes library since that last Previous iTunes library file was made - it beats having to redo everything all over. I will now back-up my iTunes library often so that I am up-to-date in case this happens again.
  • jperk181`9 Level 1 Level 1 (0 points)
    SAME PROBLEM, LOST ALL PLAY LISTS TOO...
    WHAT IS THIS SUPPOSEDLY WONDERFUL COMPANY DOING??
  • apple4u Level 1 Level 1 (20 points)
    If I am understanding correctly, you are unable to open iTunes because of a damaged library file?
    If that's the correct issue I would recommend article http://docs.info.apple.com/article.html?artnum=93313
  • Colleen&Jack's mom Level 1 Level 1 (0 points)
    I have the same problem...it's happened twice now...the first time, we tried to make new playlists and now they're gone again!!!
  • m585858 Level 1 Level 1 (0 points)
    you know you guys could just delte your itunes libaray(keeping the files) and go file --> import folder ---> (your user name) ---> music --> itunes and click open
  • Triciamid Level 1 Level 1 (0 points)
    Hi I am extremely Annoyed and FED up with this problem.

    I have been having this problem since January 2008. I had 1800 tracks in itunes and over 20 playlists my husband had podcasts and videos and my son had over 30 audiobooks.
    My friend has deleted, imported, exported,and psent i woudl guess of 30 hours trying ot find an answer to the question WHY is my Itunes library not found? when we can see it plainly on the system.

    THe 3 Ipods we have are no longer synced and havent been since Janaury, Just in case it trashes that too.
    AM not happy at all have posted to http://www.apple.com/feedback/itunesapp.html
    and I guess will keep trying ot find a solution.

    I posted this becaause I want my music and games and podcasts and books back in order.
    When will apple admit that there is something wrong with this system.Or is thery anyone out there who can help me.
  • NYC10014 Level 1 Level 1 (0 points)
    omg! i have the same problem for a week now and no one answered my questions!

    i clicked my itunes to open and while it was opening for some reason it started to import my songs, fearing what was happening i canceled the importing midway and now my song files are damaged leaving only some of my songs saved in the Library.

    playlists gone. Purchased songs gone. Movies gone! audiobooks gone! folders i created gone!
  • naviniea Level 1 Level 1 (0 points)
    Anyone figured this out yet? I'm having the same problem.
  • yesireebob Level 1 Level 1 (0 points)
    Re "Damaged" library, OK, I spent all evening on it and FINALLY succeeded in restoring my entire library, but not my playlists. I went to "my music," and dragged the folder entitled "iTunes Music" directly onto my ITunes music list. I did not do this through the "import" function because in that mode, I could only add the files as individual songs and that would have taken forever.

    Note, I did initially follow the instructions on "How to re-create your iTunes library." But that did not restore my entire library; I got the box saying that some of the files were missing. I figured out that it was missing everything I downloaded or converted since August of 2007. I did find a folder, one of the yellow file-folders, titled "iTunes Music, and when I looked in there, found that the entire library was included in individual file folders for artists,albums and songs. As I said above, there was no way to "import" this folder in its entirety. I finally just dragged that folder directly onto my open iTunes music list, and bingo, everything was restored. I am SO happy. But not my playlists, but that's okay I can recreate those. Hope that helps.
  • Triciamid Level 1 Level 1 (0 points)
    Hi I will give this a try this weekend.