Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can't delete mail from Drafts folder

Hi, under OS 10.5.1 I created an email in built in Mail.app. Somehow the mail.app process hung so I had to kill it. After reopening the application I found that one email in drafts folder, I marked it and pressed Delete button. After "deleting it" the email was colored in grey and the delete button was saying that this message can be restored. I dont want to restore it, I want it to be deleted completely and can't do that. Is there any way to do it, except digging in folders and deleting it directly from finder?

thanks, radek

Macbook, Mac OS X (10.5.1)

Posted on Jan 6, 2008 6:51 AM

Reply
Question marked as Best reply

Posted on Jan 6, 2008 2:13 PM

may i suggest you rebuild your mailbox when such an issue arises. to rebuild a mailbox, go to mailbox>rebuild.

hope this helps
11 replies

Jan 10, 2008 1:16 PM in response to mrokmiritron36

you need to select the specific mailbox, as in the mailbox associated with a specific mail account, for example if you have more than one mail account, then you will have more than one draft mailbox, and you need to toggle the little arrow next to the main drafts mailbox to show the specific drafts mailboxes, and then select one of these, and then rebuild.

hope this helps

Jan 20, 2008 1:58 PM in response to Pascal Bouvier

I am having the same problem. I upgraded on October 25th, and a draft remains from that date.

Specifically, I wrote an email, saved a draft, and never sent it. I then upgraded from Tiger 10.4.11, to Leopard 10.5, and have not been able to delete the draft since.

1) I toggle the arrow next to my Drafts, and select my Gmail account (which has the undeleteable draft).
2) I then highlight the draft, and press delete (both back-space delete, and hard delete have been tried).
3) Leaving my Gmail drafts selected, I click Mailbox > Rebuild, and the message comes back from the dead.
4) I have tried the inverse of #3, and tried Rebuild first, then deleting the draft. It still returns.

Your help is much appreciated 🙂

Jan 24, 2008 6:36 AM in response to japkoPL

When Leopard arrived, my daughter tried to send a 149MB video clip as an attachment in Mail. Of course, it stuck, so she tried a few more times. Now the Drafts folder is full of such. I have 'Removed Attachments' using the menu, deleted the files in Finder, resent them to myself, junked them, but they still reappear and processing them slows Mail down to be unusable. Window>Connection Doctor>Show Detail shows a torrent of data, presumably video files, being sent.
I think I have a workaround. My Account is IMAP. By converting it to POP [see Apple Help pages] I have cut out most synchronisation with the server. I can delete the drafts. And they stay deleted! The lost convenience of IMAP sync is a small price to pay.

Jan 31, 2008 5:21 AM in response to japkoPL

I have also experienced this problem - it affects Mail drafts created under Tiger, before upgrade to Leopard. I can suggest two solutions:

1. Email the drafts to yourself (if only a small number)

2.
Close Mail.
In Finder go to "GO" (drop down bar) menu Click on "HOME" (or shift-command-H)
Look for the "LIBRARY" folder and Click on it.
Look for the "MAIL" folder and Click on it.
Here you will see folders .
For POP accounts you will see the folders will start with POP-(then your email address with incoming server)
Select and open the folder
Select and open Drafts.mbx
Move all contents of Drafts.mbx) to trash
(Repeat for other POP account folders)

Now go back to mail and open mail (the drafts will still be there, minus attachments)
Select the drafts sub-folder for each POP account (left hand menu)
Rebuild the folders (Mailbox menu > Rebuild)
The drafts will now disappear and the folders will empty.

Drafts created in Leopard are not affected.

Good luck!

Can't delete mail from Drafts folder

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.