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NO IPOD FOUND

i got my itouch and when i connect it to my windows laptop, it makes the bleep sound and charges but when i click on itunes, its no there, i ran a diagnostic test and under ports it says "no ipod found", can anyone help me pls, i would really appreciate it.
Thanks

Posted on Jan 6, 2008 12:54 PM

Reply
4 replies

Jan 6, 2008 1:31 PM in response to Blithe10

Hey Blithe10,

Make sure the iPod is directly connected to the computer and not plugged into a keyboard, monitor, or hub.

Is the Apple mobile device service installed and started?
http://docs.info.apple.com/article.html?artnum=307078

Try uninstalling and reinstalling iTunes and the related Apple software, this article will walk you through the uninstall process:
http://docs.info.apple.com/article.html?artnum=93698

If you run into any problems uninstalling/reinstalling use the tips in this article:
http://docs.info.apple.com/article.html?artnum=93976

Jason

Jan 7, 2008 9:43 AM in response to Jason L

I would like to join in on this dicussion.

I am having a similar problem. I followed your advice and stopped and started the "service" but in my case it did not solve the problem.

I bring up iTunes and connect my iPod Touch and get the following message:
"This iPod cannot be used becuase the required software is not installed. Run the iTunes install and remove iTunes, then install iTunes again"

I have now doen this a couple fo times. Even tried rebooting machine between uninstall and reinstalls.

This iPod worked just fine with iTunes until I had to move to a new machine. Whne I intalled iTunes on the new PC, the above mesage started shoing up.

NO IPOD FOUND

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