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Why does Apple TV disconnect from wireless network?

Each time Apple TV goes idle it disconnects from my wireless network (AP Extreme 802.11n). Why?

I select my network, enter password, stream my iTunes library fine. But if I stop using the Apple TV for a while I have to re-select my wireless network and re-enter my password. I shouldn't have to do this.

My PC laptop stays connected to this network just fine (in fact I'm using it to write this post), so why won't my Apple TV? So far, my experience with Apple's wireless products suggets they have seriously missed the mark.

PC, Windows XP

Posted on Jan 6, 2008 6:56 PM

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54 replies

Jan 8, 2008 6:31 AM in response to GCG26055

Yup, I've been having this wireless disconnect issue too. It also likes to randomly stop playing streaming audio every once in a while, and also reboot.

It worked great from April to November, maybe it was an iTunes or airport extreme update that's causing the issue, obviously not an Apple TV update, haven't had that since June.

Apple TV is the red-headed step child of Apple. It has been ignored for a very very long time. I don't know why they couldn't roll out buying from iTunes directly from the device when the introduced buying music on the iPhone. I'd probably buy so much more TV if I could do it from my TV. I know they're probably waiting to implement movie rentals, which will be great, but it shouldn't be hard to connect Apple TV to the iTunes store for direct purchases, because it is already connected.

Sorry for the rant. I really do love this device, and use it daily. It just needs a little TLC from Apple.

Jan 8, 2008 9:10 PM in response to Krowten

I just ended up plugging into my network via ethernet. Have no problems when plugged in.

I think the problem is with the wirless function on my Apple Extreme router, which also won't connect with my Airport Express unit unless plugged in via ethernet. So far, my wireless experience with Apple has been quite dismal. I think I am going to return my Extreme router and buy a Belkin or a Linksys.

Even though I use PC, I assure you I am not biased. I would love to use Apple products if they would work correctly, but so far in my experience the wireless checkmark goes in the PC column.

Jan 10, 2008 3:27 PM in response to GCG26055

I began having this problem a few weeks ago and have been pulling my hair out over it. I had no problem for the first year and a half. I feel like I finally solved it.

Go under utilities and select airport application. If you are using 10.5 select manual configuration then select wireless. Change it from auto select channel to a fixed channel.
Hope this helps.

Feb 26, 2008 6:10 PM in response to azstefano

I never had this problem with my original Apple TV 40GB when it first came out until now. It was only after upgrading to 2.0 did it start loosing my WPA password all the time and thus I would find it off the network until I re-configured it again with the WPA password to connect to the network again.

I had assumed it was relating to the 2.0 upgrade. Therefore I find it surprising that others had similar issues even prior to the 2.0 upgrade. I use my Apple TV quite often (probably at least once a day), I know it would sync with iTunes at least once a day (more often more than that). So for almost a full year, since I had it, I never had to retell it the WPA password until I upgraded to 2.0.

Why does Apple TV disconnect from wireless network?

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