3 Replies Latest reply: Jan 29, 2008 7:55 AM by dboomsma
ksr24 Level 1 Level 1
I just got this yesterday, but I cannot get this to print double-sided in my Macbook Pro (10.5.1). I checked the feature in the printing preference (system preference), but the double-sided option in the print dialog is always grayed out on all applications.

My previous HP 7310 didn't have any problem printing double-sided.

Also I get the error message related to hpsuppliestool program every time I try to print. I keep pressing ignore to get rid of the dialog but it's annoying.

Any one with similar experiences or solutions?

Message was edited by: ksrhee24

Message was edited by: ksrhee24

MacBook Pro, Mac OS X (10.5.1), none
  • ksr24 Level 1 Level 1
    I'm updating this so that others can benefit from my experience.

    I got everything working now-duplexing, scanning, etc.

    I found the beta scanning software on the forum, and installed it. It works. I can scan multiple pages using the ADF w/o any problem.

    I found the beta printing software for HP OfficeJet Pro 7300 in the forum and installed it according to its instructions. Now duplexing is back.

    I found the HPsuppliesTools.app in my Library/printer folder and deleted it. No more error messages.

    So, now everything is working 100%!

    Thanks for HP folks to post things on this forum!
  • gingerninja89 Level 1 Level 1
    Hi,

    There is an official HP software update for the officejet pro l7680, this is available at: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-56730-1 &lc=en&cc=uk&dlc=en&product=2512009&os=219&lang=en

    The new update provides updated software and drivers for leopard which seems to solve the duplex bug.
  • dboomsma Level 1 Level 1
    Where is this beta available? I'd like to try it.

    My story with the 7310 so far:

    1- after upgrade to 10.5 the scan-to button quit working. Otherwise fine.
    2- after re-installing the drivers the scan-to works fine, but double-sided printing is wrong. It prints the backpage upside down. Also the double-sided option is grayed out in every application, but you can choose it anyway in another pop-up option.

    How weird this is!