Ipod Nano 3rd generation - help please

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Level 1

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Ipod Nano 3rd generation - help please

Hi, my boyfriend just got a new ipod - 8g 3rd gen. When we connect it to his computer it seems to read it as a mass storage device but nothing else. He already has itunes installed and all his music is on there and if i connect my ipod to his computer it immediately recognises it as an ipod.
Has this happened to anyone or is this a faulty ipod?

Toshiba Thinkpad, Windows 2000

Posted on Jan 8, 2008 5:52 AM

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Answer 1

Jan 8, 2008 6:11 AM in response to Paula1

Is the system software you have listed (Windows 2000) correct? The new Nano requires at least XP SP2.

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Answer 2

Paula1 Author

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Jan 8, 2008 9:15 AM in response to IdrisSeabright

yep its windows 2000 but how comes mine works then. I did research the itunes versions and compatibility and i was never told you had to have xp or later - is that definitely correct

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Answer 3

PPMo

Level 2

235 points

Jan 8, 2008 9:29 AM in response to Paula1

Is your iPod a 3rd generation? They very likely could have different requirements.

From the Nano webpage: http://www.apple.com/ipodnano/specs.html
Windows system requirements
PC with USB 2.0 port
Windows Vista or Windows XP Home or Professional with Service Pack 2 or later
iTunes 7.4 or later5

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Answer 4

Paula1 Author

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Jan 9, 2008 5:17 AM in response to PPMo

i did originally think that but my ipod works on his conpmuter, however this new one will not work an any i've tried - and my laptop is Acer Inspire with windows vista and my office PC which is similar. On all of them it is reading it as mass storage device - i think it needs to go back

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Answer 5

fjonah

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Jan 10, 2008 1:21 PM in response to Paula1

Hi Paula

I had the same problem and had to reset the ipod.
Slide the Hold switch to HOLD and back again. Press the Menu and
Center buttons at the same time for about 6 seconds, until the
Apple logo appears.

Hope this helps

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Answer 6

Jan 26, 2008 2:01 AM in response to Paula1

If your generation of Ipod is 2 or lower, it'll work on Windows 2K, his 3rd generations needs XP or higher. However, there's a workaround

1. Download the most recent Winamp Media player from winamp.com
2. Download iPod Support_v302.exe from http://mlipod.sourceforge.net/
3.Install Winamp, then the plugin.
4.Choose correct Ipod when prompted.
5. Let it copy your music folder.
6.Connect your Ipod and let it sync with the player, or press sync.
7. You will see your Ipod under Devices on the left side.
8. For videos, you can download the Xilisoft Ipod Converter 3 from download.com to convert regular videos to Ipod format.

Hope that helps

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