6 Replies Latest reply: Feb 25, 2008 12:45 PM by please oh please oh please
lordarchiebald Level 1 Level 1 (0 points)
Hi. my new mac book arrived while I was working abroad and my girlfreind set it up while i was away.
when i returned she had forgotten the pass words that she had set up. I took it in to the apple store and I have had the administrator password reset. My problem is that when I am surfing every few minutes it is asking for a keychain password. I thought this was the same as the administrator but its not. Is there any way of resetting the keychain password without making the 30 mile trip to the apple store.

macbook, Mac OS X (10.4.10)
  • iBod Level 7 Level 7 (29,340 points)
    Hi,

    You should be able to do this by changing the user account password via System Preferences -> Account. Have a read of this: [Mac OS X: Changing or resetting an account password|http://docs.info.apple.com/article.html?artnum=106156]

    If a dialog box appears with the message "Your Keychain password will be changed to your new account password," click OK.
  • Jeffrey Jones2 Level 6 Level 6 (8,605 points)
    You can not change a keychain password unless you know the old one. But you can use Keychain Access (in the Utilities folder) to delete the old keychain and create a new one.
  • Nette N Level 1 Level 1 (0 points)
    I can not find a place to delete the keychain in utilities. I can not download
    music from itunes for my new ipod touch because it asks for this password that I can not remember. Could you be more specific about how to delete this?
    thanks
    Nette N
  • Nette N Level 1 Level 1 (0 points)
    Can anyone help me with this problem. I do not know my keychain password and I cannot download itunes to my ipod touch without this. I tried to delete the keychain as recommended but could not find a place to do that. I hope someone can help me. I really don't even want the keychain. Thanks
    Nette N
  • Limnos Level 8 Level 8 (40,585 points)
    There is a Utiltiies folder in your Applications folder. There is an app called Keychain Access in there. Once you have that running you can delete items using the Keychain Access File menu. Since this appears to be happening while surfing the web you will have to determine what application or website is making the keychain request. KA is not an intuitive program I'll admit but hopefully you'll find some link between the reques and a key on there.
  • please oh please oh please Level 1 Level 1 (40 points)
    Follow Limnos' instructions. If it doesn't work you can also manually throw away the keychain files from User Account/Library/Keychains/... I had to resort to that at one point because trying to delete the account from the utility just refused to "take."

    Message was edited by: please oh please oh please