Itunes locks up in Windows XP with Iphone HELP!!!!

Question

Level 1

0 points

Itunes locks up in Windows XP with Iphone HELP!!!!

Hi,
I recently started having a problem with Itunes 7.5 locking up when I try to sync photos to my iphone. It will not release no matter how long I wait. I have to ctrl/alt/delete to free the system. This happens all the time but only on one computer. Any ideas.

Gateway, Windows XP

Posted on Jan 9, 2008 6:22 AM

Reply

Answer 1

Jan 9, 2008 6:31 AM in response to kennethfouch

Your issue comes from outdated drivers on a Logitec product that you recently installed. You can fix this one of two ways. Uninstall all Logitec Programs or go to the Logitec website and update the drivers for any products you may have installed on your machine.

Hope this helps,
Good Luck

Reply

Answer 2

kennethfouch Author

Level 1

0 points

Jan 9, 2008 7:59 AM in response to SFC @rcher

Thanks for the quick response but it didnt help much. The only thing I can find on my system is a Logitech mouse and it has been there for months. Nothing else has been installed. Can you think of any other conflicts or reasons?

Reply

Answer 3

Jennifer_B

Level 4

1,760 points

Jan 9, 2008 8:06 AM in response to kennethfouch

kennethfouch,

Does the same thing happen when you sync only photos (no other info)?

If so, try creating a new user account and syncing the same photos. If the issue persists, try syncing a different batch of photos. If the second batch of photos sync, then there is an issue with one or more of the pictures you are trying to sync. If it will not even sync the second batch of photos, try some of the system-wide troubleshooting in this article:
http://docs.info.apple.com/article.html?artnum=302856

Hope this helps,
Jennifer B.

Reply