Help Needed With Online Video Content

Hi Klaus,

Thank you very much for your detailed help & reply! I will do as you have suggested (I hope I do it correctly!) and will let you know how things are going - it may take me some time as I am a little slow in the tech department so please bear with me! Wish me luck!

Regards,

SuaveBhav!

Klaus1 wrote:
Good Luck!

Post back when the smoke clears! 🙂
Klaus1 wrote:
Good Luck!

Post back when the smoke clears! 🙂

Hi Again,

PLEASE NOTE: After I had done what I could the following has happened:

*1) My Screen has got a a little blurry and is not as sharp as it was before.*
*2) Whenever I move the pointer across any part of the display or a page, it breaks up a little and does the same on text, lines or images. Text is sometimes broken or slanted when typing.*
*3) Intermittent rapid rise in temperature.*

My Tiger os 10.4.11. I did exactly as the above described but I was unable to follow the quicktime instructions as my quicktime preferences did not have those options. I have QT Version 7.3.1 and it has 2 sections for Preferences:

1) Preferences
2) Quicktime Preferences

In just Preferences, there are two sections: General & Full Screen. In General there are options for:

Movies with boxes for

"Open Movies in New Players"
"Automatically Play Movies When Opened"
"Use High Quality Video Setting When Available"
"Show Closed Captioning When Available"

Timecode with boxes for:

"Show Timecode When Available"
"Show Absolute Frame Numbers"

Sound with boxes for:

"Play Sound in Frontmost Player Only"
"Play Sound When Application is in Background"
"Show Equaliser"

Other which has boxes for:

"Show Content Guide Automatically"
"Pause Movies Before Switching Users" and
"Hide Selection Indication for empty section"

+All boxes are ticked.+

Finally, there is a "Number of Recent Items" Selector" which is set to 50.

In the *Quicktime Preferences*, it shows 4 tabs the first of which is Register and the others being:

Browser with two boxed selections:

"Play Movies Automatically" (Ticked)
"Save Movies in Disk Cache" (Not Ticked)

Update with option for:

"Install" - Find & Install New 3rd Party QuickTime Software

Streaming with options for:

"Streaming Speed" - which is set to Automatic (other options available)
"Enable Instant On" box which is ticked and a slider control to adjust play delay.

Advanced which has options for:

"Default Synthesizer" which can only be set to "QuickTime Music Synthesizer"
"Transport Set-Up" which is set to Automatic (other option being Custom)
"Enable Kiosk Mode" (Ticked)

There are also two buttons - MIME Settings and Media Keys:

*MIME Settings:*

Streaming - Streaming Movies (Ticked)
Video - Video Only and Video with Audio File Formats (Ticked)
Audio - Audio Only File Formats (Ticked)
MPEG - MPEG System Video and Audio Files (Ticked)
MP3 - MPEG Layer III Movies and Streams (Ticked)
Images - Still Image Files (Ticked)
Miscellaneous - Miscellaneous File Formats (Ticked)

There is also an option to set to defaults.

On the Audio MIDI Set up:

AUDIO IN: set to 44100.0 hz

AUDIO OUTPUT: AUDIO OUTPUT IS NOT SUPPORTED - there were no options there at all.

Please can someone tell me what has happened and how I can get my screen back to normal and get rid of this randomly intermittent rapid heating problem? I am getting a little worried.

Thank You,

SuaveBhav.

Hello Again All,

I have just noticed that the rapid rise in temperature of my MBP is being caused by Quicktime. I do not even have any thing playing in QT, all I have done is just open it. In the Activity Monitor, QT shows the CPU% going as high as 89% but after a while it settles around 65% as long as I close the QT main window. If I leave the window visible, it shoots up gradually and my temperature rises rapidly. I had uninstalled QT, reinstalled it, checked for updates and did a repair permissions as advised. I am afraid that if I play anything now in QT, the heat rise would be just too much. It goes from around 40ºC to 70ºC within just a few minutes at which point I shut QT off otherwise it would just keep rising. Once again, any help with this and my previous post would be very appreciated!

Thank You,

SuaveBhav

Hi Again,

I have a broadband internet and an using it wirelessly - not very highspeed - 1 gb think (probably slower). I never had this problem with quicktime before - it was the only one that really played OK. Since the reinstall, I have not even played anything on it - just opened the application. Like I said, after uninstalling and reinstalling, did this happen. I have read a couple of other posts that had this problem - one guy had his temps go up to 98ºC - I wasn't brave enough to go that far. It really is quite alarming how quickly the temperature rises - about a degree every few seconds. What the **** has happened? Can I email apple? Why would an uninstall/reinstall of QT do this - QT is Apple software so it should work seamlessly. I am so new to Mac's, I just am lost. Are my settings OK? Please kindly advise!!

SuaveBhav!

Hi Again (esp: Klaus & Rik!)

Here are the links you asked for - maybe they will shed some light? Hopefully we can find a solution so that both others and myself will benefit in the future if they ever experience the same!

http://forums.macrumors.com/showthread.php?t=316110

http://discussions.apple.com/thread.jspa?messageID=4368967&#4368967

SuaveBhav

Hi,

So very sorry to have omitted the info you asked for - my apologies. It is not a new MBP but is just about 6.5 months old so is still under warranty. There is a Apple Store about an hour away if the traffic is good otherwise in the London traffic, God knows how long it will take!

If I may ask, why would it all of a sudden be a H/W problem when everything was fine before the uninstalls/reinstalls? Why doe it only happen with QT and nothing else? It seems something in between the uninstalls and reinstalls has caused an issue does it not? I may be very wrong but that seems to make sense to a non techie like me!

Thank You!

SuaveBhav!