3 Replies Latest reply: Jan 27, 2008 6:37 PM by David Biel
KensethFan Level 1 (0 points)
Hello Everyone,

I have been having an issue primarily with Facebook, but with other pages occasionally where in the place of what is supposed to be an image, a small blue box with a white question mark shows up in Safari. Sometimes, though not all the time, Firefox also fails to load the images, but instead, I get a blank white box.

From what I have read, it appears to be an issue with Adobe Flash. I have done the following:

1. Uninstall Flash with the Uninstaller supplied on Adobe's website. Having done this, I experienced no problems with Firefox, though I still had issues with Safari. After reinstalling Adobe Flash, I still experienced issues with Safari and the once in a while 'blank box' issue with Firefox.

2. Uninstall Flash with the Uninstaller supplied on Adobe's website. Delete the ~/Library/Preferences/com.apple.quicktime.plugin.preferences.plist. Reinstall Flash. Did not work.

3. The suggestions posted on MacFixIt at: http://www.macfixit.com/article.php?story=20071204103141963. Did not work. In fact, on my Mac there is not a "application/x-shockwave-flash" entry shown under "WebPluginMIMETypes." It might be that it should be there, but its not. If its needed, I don't know how to get it there. Even reinstalls of Flash Player don't put it there. (I did not try fix #3 because I don't want to break Quicktime).

Basically, I have tried everything I can find and still am not able to fix this issue in Safari. The Firefox issue is a bit annoying, but at least when I click on the picture it will display.

Seem like many others are running into these issues. I really wish Apple and Adobe would get their act together on things. I am fairly new to Macs and I'm beginning to believe with all the quirks and bugs that Apple has shown me since I've been running Leopard, that Macs are not really much better than PCs. The user experience is better, but in terms of stability, not much better.

If anyone has any other suggestions, I'm all ears.

iMac Aluminum
Mac OS X 10.5
Safari 3.0.4 (5523.10.6)
Adobe Flash

iMac (aluminum), Mac OS X (10.5)