Puerto Rico: Is it roaming charges if you travel with your iPhone?

Question

Puerto Rico: Is it roaming charges if you travel with your iPhone?

I am travelling to puerto rico.
I live in the US and I am wondering if I'll be roaming or not.
Thx

iBook G4, Mac OS X (10.4.7)

Posted on Jan 10, 2008 10:58 PM

Reply

Answer 1

Jan 11, 2008 8:10 AM in response to xavier Pilsudski

Yes, I find it strange too. But I'm not complaining! =0)

I checked both bills that would have included the time frames I was in PR and both showed minutes in roaming mode, but no charges associated with it. Go figure.

Oh, and hey, enjoy your trip! I'm going again in May and I'm looking very forward to it!

iPhoNettie

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Answer 2

Jan 10, 2008 11:06 PM in response to Earless Puppy

actually call AT&T, I decided to research abit more and it seems to me calling is included but not data roaming... Their website is confusing on this, dial 611 and ask them....

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Answer 3

Jan 10, 2008 11:09 PM in response to Earless Puppy

You're right.
I did my own search and found out the same:
- data retrieving would be roaming unless you are using wifi
- regular phone usage would be ok
- but they also mention we should put the phone on Airplane mode, basically turning it off

They are confusing and I'll call.

Thx

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Answer 4

Jan 10, 2008 11:53 PM in response to xavier Pilsudski

xavier Pilsudski wrote:
- but they also mention we should put the phone on Airplane mode, basically turning it off

I think this is due to if your iPhone decides to check mail or you hit the weather widet for example by accident you would get charged for roaming data

glad I could sortof help 🙂

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Answer 5

Jan 11, 2008 4:48 AM in response to xavier Pilsudski

I have been to Puerto Rico to visit my parents and family for two and three weeks at a time twice since I bought the iPhone and wasn't charged any roaming fees.
I used the phone, email and safari and didn't experience any additional charges.

iPhoNettie

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Answer 6

Jan 11, 2008 5:09 AM in response to iPhoNettie

**correction**

I decided also to do further research and I just pulled up my bills during the time of my trips. THey did indicate the number of minutes categorized under roaming while in Puerto Rico, however, I was not charged any additional fees.

Sorry for the confusion.

iPhoNettie

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Answer 7

Jan 11, 2008 6:01 AM in response to xavier Pilsudski

Correct. There is NO roaming charges for using the iPhone (including EDGE) in Puerto Rico. I have been there and used my phone and there were not any additonal charges (I did call AT&T before I went though).

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Answer 8

Jan 11, 2008 8:04 AM in response to iPhoNettie

I find it strange roaming would show on a bill but wouldn't reflect in the total amount.
But I do believe you of course. I just need to call and make sure that it will be the same with the plan i have.

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Answer 9

Jan 11, 2008 12:21 PM in response to Christianc2005

Talke to ATT twice, to confirm what the 1st agent told me.

SUBJECT:
iPhone International Roaming
FACT:
Apple iPhone

iPhone users roaming internationally need to be aware of the following:

The unlimited data portion of the iPhone rate plan is limited to domestic use
Data is not unlimited when roaming internationally. When using your service outside the U.S., Puerto Rico or U.S. Virgin Islands, international roaming rates apply.
Decreasing International Data Usage

In order to decrease international data usage, the following options are available to limit automatic or regulated data sessions.

Disable Email Retrieval
Tap Settings.
Scroll down and tap the Mail icon.
Tap the first integrated email account.
Slide the email indicator from On to Off .
Click the Mail icon in the upper left hand corner.
Repeat for every integrated email account.
Each account must be turned back on to resume delivery and receipt of email messages.
Airplane Mode
Tap Settings.
Slide the Airplane Mode indicator from Off to On.
All voice and data functions of the device are disengaged until this setting is set to Off.
These tips can also help you minimize data usage while roaming internationally:

Utilize WiFi, available in many international hotels, airports, and restaurants to browse the web or check email
Keep Data Roaming "OFF": Be sure to download the Version 1.1.1 upgrade to iPhone. This software update will enable the ability to turn on/off data roaming when traveling outside the U.S . By default, this setting will be in the "OFF" position. The path is: Settings > General > Network > Data Roaming.
Turn off your phone's "auto check" function, and check email manually when needed, using WiFi
Reset the usage tracker to zero when you arrive overseas and monitor your data usage
Consider purchasing an international service plan that includes discounted international data usage. AT&T now offers two discount international data packages. The 20 MB package is $24.99; the 50 MB package is $59.99. See att.com/wirelessinternational for details and international roaming rates.

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Answer 10

Tamara

Level 6

13,744 points

Jan 11, 2008 12:50 PM in response to xavier Pilsudski

xavier Pilsudski wrote:
The unlimited data portion of the iPhone rate plan is limited to domestic use
Data is not unlimited when roaming internationally. When using your service outside the U.S., Puerto Rico or U.S. Virgin Islands, international roaming rates apply.

International roaming applies anywhere BUT the US, Puerto Rico and US Virgin Islands. You can use your phone just like you do in the US while in the Virgin Islands or Puerto Rico.

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Answer 11

Walkiria

Level 1

9 points

Jan 11, 2008 1:28 PM in response to iPhoNettie

It's just because YOU ARE (would be) WITHIN the USA (in PR) and roaming charges do not apply, but they show it. I guess since PR is not a state BUT a commonwealth, they do it that way. It's good to know because I will also be traveling soon to PR.

Some Internet companies categorize PR as International, I don't know why, just because there is a body of water between the island and the states.

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Answer 12

Jan 10, 2008 11:01 PM in response to xavier Pilsudski

When using your service outside the U.S., Puerto Rico or U.S. Virgin Islands, roaming rates apply.

Sorry I know this isnt the answer you wanted

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Answer 13

Jan 11, 2008 11:50 AM in response to xavier Pilsudski

It may be because you are outside of the U.S. but there is still AT&T in Puerto Rico.

My bill only showed a few of my calls from P.R. as "roaming", not all of them. Weird.

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Answer 14

Mar 19, 2008 7:58 PM in response to Walkiria

Are you from Puerto Rico (or the Caribbean)? Your one of the only people who agrees with me on that matter. Don't forget United States Virgin Islands.

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