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iTunes not recognizing ipod touch

Hope someone can help, I have a Dell Inspiron laptop running service pack 2, with 2.0 usb drivers...I got a touch for xmas and my itunes sometimes recognizes it, sometimes doesn't, when it does recognize it, it takes forever to sync (15 hours for 1100 songs)...So today I tried to plug my touch into my computer and it won't even open itunes...my computer recognizes that it's there under device manager, but itunes doesn't, I plug in my 30gb ipod video, and it syncs right up, no problems....I have 7.5 itunes and have uninstalled it and reinstalled it several times with no luck...could it be a memory/hard drive issue, my laptop is pretty full...I know it's not the touch because it works with other computers...HELP!!

Dell Inspiron E1505, Windows XP

Posted on Jan 13, 2008 1:06 PM

Reply
1 reply

Jan 13, 2008 4:32 PM in response to Grant Lyon1

Hey Grant,

Make sure the iPod touch is directly connected to the PC and not plugged into a keyboard, monitor, or hub.

This article has good USB tips that may resolve the issue:
http://docs.info.apple.com/article.html?artnum=88338

Use the tips in this article to verify Apple Mobile Device is installed correctly and reinstall it if needed.
http://docs.info.apple.com/article.html?artnum=307078

Jason

iTunes not recognizing ipod touch

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