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Bubbles under the glass???

29713 Views 55 Replies Latest reply: Sep 15, 2008 4:07 PM by Carlos2000 RSS
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doofoo Calculating status...
Currently Being Moderated
Jan 15, 2008 11:01 AM
I have an 4gb iPhone that I got at the launch of the phone that has bubbles that are appearing under the glass now.

I have 5 bubbles thus far and more as showing up as the days go on. I can't find any reference to these on apple's site but I am seeing quite a few people talk about it when searching google.

Is this something apple will take care of at the Apple Store and replace the phone?

This is not due to any abuse, it's just a fault of manufacturing or something.

What's the deal here?

-Mike
Macbook, Mac OS X (10.5.1)
  • DaVBMan Level 6 Level 6 (9,265 points)
    Currently Being Moderated
    Jan 15, 2008 11:04 AM (in response to doofoo)
    They should replace/fix if they find that abuse was not a factor.

    Message was edited by: DaVBMan
    Windows XP Pro
  • FelixGarcia Level 4 Level 4 (2,785 points)
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    Jan 15, 2008 5:34 PM (in response to doofoo)
    I just found one one my phone, its in the upper right hand corner under the battery icon.
    G4 867 17 LCD GeForce3, iBook 1.33, Color Clasic, Bondi iMac, iPhone !, Mac OS X (10.4.11), iPhone !!!!
  • HSE Level 1 Level 1 (55 points)
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    Jan 15, 2008 5:40 PM (in response to doofoo)
    I had this problem with my iPhone on the top-left corner of the screen. I brought it to the Apple Store; 15 minutes later, I leave with a brand new phone. A++ customer service!!
     MacBook Pro, Mac OS X (10.5.1), 2 GHz Intel Core Duo; 2 GB 667 MHz DDR2 SDRAM
  • FelixGarcia Level 4 Level 4 (2,785 points)
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    Jan 16, 2008 4:24 PM (in response to doofoo)
    I'm going to try on Friday, if I have enough time after going to MacWorld Expo.
    G4 867 17 LCD GeForce3, iBook 1.33, Color Clasic, Bondi iMac, iPhone !, Mac OS X (10.4.11), iPhone !!!!
  • RonAnnArbor Level 4 Level 4 (2,695 points)
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    Jan 16, 2008 4:27 PM (in response to FelixGarcia)
    Your iPhone has a one year warranty -- of course they will honor that at the Apple Store. They might send it in for repair, they might swap it out. But everyone here, no matter when you got it, has at least 5 1/2 months more warranty on it.
    Mac OS X (10.4.10), Macbook Pro -- iPhone
  • BlingMe Level 2 Level 2 (370 points)
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    Jan 16, 2008 4:29 PM (in response to doofoo)
    Your iPhone would only be 6 months old....so it is still under the one year warranty. If there was no abuse and Apple finds it to be defective.....then they should replace it for you without any trouble. Go visit the Apple Store or call AppleCare.
    Toshiba Satellite, Windows Vista, Happy 8GB iPhone owner! =)
  • Mac_Joe13 Calculating status...
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    Jan 16, 2008 6:22 PM (in response to doofoo)
    Your problem is rare, but not unheard of. What most likely happned was your iPhone might have had a fault when it was made. Their might have been a spot that air could get under the screen. It may be to small to see with the human eye, but most likely its their. Like another guy said, your still under the one year warranty, so try to take it in, and explain it to them. If they can not help you because your warranty does not cover it, you should invest in getting it fixed ASAP. A small problem can get bad FAST. So as long as you fix it soon, you should be good.

    -Let me know if you need any help!
  • Jeff Harris7 Calculating status...
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    Jan 18, 2008 9:11 PM (in response to doofoo)
    I have the same issue and I'm going to be taking my phone in tomorrow (Saturday, January 19, 2008) to see if I can get it fixed. Here's two images of my bubbles:

    http://img179.imageshack.us/img179/185/img0015on2.jpg
    http://img182.imageshack.us/img182/8140/img0003us2.jpg
    Macbook 1.83 GHz, Mac OS X (10.4.10), iPhone 8GB 1G ($600 Version), iPod 60GB 5G, shuffle 1gb 1G
  • FelixGarcia Level 4 Level 4 (2,785 points)
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    Jan 19, 2008 6:07 AM (in response to Jeff Harris7)
    Thats what mine looks like, I'll be taking it back on Sunday.
    G4 867 17 LCD GeForce3, iBook 1.33, Color Clasic, Bondi iMac, iPhone !, Mac OS X (10.4.11), iPhone !!!!
  • Jeff Harris7 Level 1 Level 1 (15 points)
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    Jan 19, 2008 8:42 PM (in response to doofoo)
    Quick update, I took my phone in today and got it replaced right away. The Geniuses said they had never seen the problem before, though I know one of them did because I had the problem before and had him send it out, which resulted in getting a replacement, but I digress. One of them thought the bubbles was due to heat, but I don't really think that I've had it in unusually hot environments. I was really pleased with the quick help of the Towson Apple Store Geniuses. Yay for no bubbles!
    Macbook 1.83 GHz, Mac OS X (10.5.1), iPhone 8GB 1G ($600 Version), iPod 60GB 5G, shuffle 1gb 1G
  • rockwallca Calculating status...
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    Feb 8, 2008 10:25 AM (in response to doofoo)
    This is a manufacturing problem and Apple should replace your iPhone. My neighbor had this problem with his iPhone and Apple replaced it no questions asked.
  • Brian McLean Level 2 Level 2 (240 points)
    Currently Being Moderated
    Jan 20, 2008 1:41 PM (in response to Jeff Harris7)
    Did Apple replace it? I bought 2 iphones on launch day and one now has two bubbles in the screen. I swear they have just shown up.
    Has anyone noticed more showing up as time passes? Not sure if it warrants a replacement yet, (hate to see an working product get thrown away) but want to act before the warranty ends if it is gonna get worse.
    iMac Core 2 Duo 2.16, Mac OS X (10.5.1)
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