Cannot upgrade to 10.5.1

Question

Level 3

660 points

Cannot upgrade to 10.5.1

Hi. I've downloaded the upgrade and am prompted to restart the computer. However I get a popup message that says

The update "Mac OSX update" can't be installed.
The installer could not locate some files in "/".

Any idea what this means?

MacBook Pro with lots of extra stuff, Mac OS X (10.5), iPhone in pocket, iPod in car, Adobe everything

Posted on Jan 15, 2008 12:33 PM

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Answer 1

Jan 15, 2008 2:05 PM in response to J Michael

Hello J:

What method did you use to download the update (software update or something else)?

Barry

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Answer 2

J Michael Author

Level 3

660 points

Jan 15, 2008 5:29 PM in response to Barry Hemphill

Hi Barry,

I used the normal Software Update...

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Answer 3

Jan 15, 2008 5:35 PM in response to J Michael

Try downloading the update directly from the Apple site. It is 110 MB

This fixes many more things than the Software Update version.

http://www.apple.com/support/downloads/macosx1051update.html

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Answer 4

J Michael Author

Level 3

660 points

Jan 15, 2008 6:58 PM in response to Joseph Kriz

I tried that too; got the same error!

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Answer 5

Jan 15, 2008 7:02 PM in response to J Michael

J Michael,

That is strange.

Have you repaired your disk?
Can you boot off the Leopard disk and repair your internal disk?

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Answer 6

J Michael Author

Level 3

660 points

Jan 16, 2008 9:04 AM in response to Joseph Kriz

I'm assuming that would mean having to back up everything and do a clean install - ugh.

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Answer 7

Jan 16, 2008 9:43 AM in response to J Michael

Hello J:

Things are getting confusing.

In any event, you should NOT need to do an erase and install. I would, at this point, think that an archive and install is in order:

http://docs.info.apple.com/article.html?artnum=107120

Barry

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Answer 8

Jan 16, 2008 11:09 PM in response to J Michael

No, not at all.

If you restart from the Leopard disk and then choose your language, then stop right there.

Go to the menu and choose Utilities and then drop down to Disk Utility.
I would repair your disk from there as there might be a problem with you internal HD.
If it doesn't find any problems, then just back out of the disk and restart.
If it does repair something, then maybe you will be able to go back to your normal startup disk and install the 10.5.1 update.

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Answer 9

J Michael Author

Level 3

660 points

Jan 28, 2008 8:17 AM in response to Joseph Kriz

Thanks both of you. The disk repair did not work but I then did an archive and install, and was able to subsequently upgrade to 10.5.1.

Thanks again!

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