3 Replies Latest reply: Jan 20, 2008 5:34 PM by asiabond
omarxcs Level 1 Level 1 (10 points)
iTunes says it cannot restore my iTunes and has an Unknown Error 2001. It all started after it failed the new update. Any ideas?

iMac 20'' 2.4Ghz (Aluminum), Mac OS X (10.5.1), "new"
  • 1. Re: Cannot Restore Unknown error 2001
    ericmedici Level 1 Level 1 (15 points)
    I had this exact problem. Manually restarting the phone a few times and it finally restored. I also made sure I had the newest version of iTunes and Quicktime and that I restarted my iMac. Weird thing about this is that we have very similar setups--iMac Aluminum and OS X 10.5.1... hmmmm
  • 2. Re: Cannot Restore Unknown error 2001
    omarxcs Level 1 Level 1 (10 points)
    Yeah... I restarted the iPhone once and had the error (restarted Mac also)... Then I started to freak out. However, I force restarted the iPhone 3 more times, and the Mac 1 more time and it was able to Restore from backup... However, even though I told it to keep it named Omar's iPhone, it named the phone as: "iPhone".

    Can I rename w/o restoring?
  • 3. Re: Cannot Restore Unknown error 2001
    asiabond Level 1 Level 1 (0 points)
    Hi amigos:

    Same happen to me as soon as the new release (1.1.3). Sounds weird but the only think you have to do is plug and unplug your iPod 3 0r 4 times.

    I can assure you that after 4 or 5 tries everything will be ok.

    Why is happening that?

    Think Apple sold so many iPod (4,000,000) and we are trying to get it at the same time, so they cant handle to manage all of them. Maybe there is not as much slot as they need for everyone to download the new version. Because you cant download the new release your iPod don't get the new software while the old one is deleted.

    Believe me, try to plug/unplug 4 or 5 times at the problem will be solve. Or much better, just next time don't try to upgrade as soon as the new release is on iTunes and wait 1 week