new 7.6 iTunes64Setup.exe "The installer encountered errors before iTunes..

I am using Vista 64 bit. Used 64 bit IE to download the proper file
iTunes64Setup.exe
from
http://www.apple.com/itunes/download/

But I get this error when I try to install:

The installer encountered errors before iTunes could be configured.
To retry these operations at a later time, please run the installer again.
Click Finish to exit the installer.

I tried installing when logged in as an administrator, and again as a a user, again same results. I tried uninstalling 32 bit iTunes 7.5 and rebooting, but the issue still remains. I manually wiped away the
c:\Program Files (x86)\iTunes
directory (had only one file in there after uninstall), same problem.

FYI, this is just my secondary machine, so I'm not worried about loosing anything. So registry cleaning likely. But first, I'll try installing on a pristine 64 bit Vista virtual machine, just to see if the installer binary itself runs correctly on a machine without a history of iTunes 32 bit.

Is this a known issue with 7.6 64 bit? Is there a workaround?

There are many search hits for similar errors under 7.5 32 bit, but I seem to be alone with this error with 64 bit installer, for now...

ThinkPad T61p, Windows Vista, 64 bit

Posted on Jan 15, 2008 7:45 PM

Reply
7 replies

Jan 15, 2008 8:16 PM in response to tinkererguy

FYI, I downloaded iTunes64Setup.exe again (not from cache), despite same exact filesize on my hard drive, this time, no install error, problem solved. So perhaps Apple uses no built-in CRC error detection, but at least it works now. I'm so glad 64 bit Vista is finally properly supported without errors about CD burning when you start it (I never bothered with the gear drivers workaround).

I did notice it still installs in the
C:\Program Files (x86)\iTunes
directory despite being a 64 bit app, not sure if that matters, and not sure if it's a side effect of having 32 bit version in that directory previously.

Jan 16, 2008 9:01 AM in response to tinkererguy

Looking at Task Manager, it's clear that it's actually a 32 bit binary:

iTunes.exe *32
iTunesHelper.exe *32

So C:\Program Files (x86)\iTunes is the appropriate directory for it to live in. Interesting, it would seem that this version differs only in the CD/DVD burning driver it bundles, otherwise it just appears to be the same as the 32 bit version of 7.6.

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new 7.6 iTunes64Setup.exe "The installer encountered errors before iTunes..

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