iPhone stuck in "headphones" mode

Earlier I accidentally grabbed my iPod headphones instead of my iPhone headphones and I think I may have jammed them in there too far. Because now I can't hear any of the keyboard clicks or sounds and when I receive a text message there's no sound either. And when I receive a call it won't allow me to hear the person on the other line unless I put my headphones in or use the speaker function. And when I turn the ringer volume up/down it says "headphones" in parentheses as if it's been set to "headphones" mode or something! Is it possible that I jammed them in so far that my iPhone thinks my headphones are still plugged in? Did I just totally ruin my iPhone? What do I do? Anyone know how I can fix this? Thanks!

Windows XP Pro

Posted on Jan 15, 2008 9:14 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 20, 2016 6:01 AM

I cannot believe I had this issue today - literally 4 days before I get the iPhone7. I went into panic mode and spoke to Apple Support chat online - we spent almost an hour testing voice memos, restoring my phone from backup and as new - no luck. Then we got cut off 😕


But then someone else took over and 'kindly' warned me that I was out of warranty so I would be liable for any hardware costs. YAY! However they told me of the simple trick of getting a cotton bud and gently inserting it into the jack to clear it out. I had no cotton buds so I delicately used a cocktail stick. Five mins later of tiny bits of lint coming out, hey presto! A bigger ball comes out and my phone went back into ringer mode! I could have cried. Literally.

928 replies

Jan 2, 2012 2:05 PM in response to SoCalSkippy

I tried everything too. The freezer thing worked for about 2 hours. I then made an appointment with the genius bar. They did a diagnostic check said moisture was the problem. Since I was still in warranty the give me another phone and synced it using the cloud. Everything fell in place even the folders remained in alphabetic order. I think may one program was missing which I will recover with my next app sync to the computer.


Hope This Helps....

Jan 2, 2012 7:45 PM in response to wthoward

I noticed some moisture when I tried the rapid headphone plug/unplug trick, so I then proceeded to use a hair dryer and a q-tip w/ most of the cotton removed. That didn't work, but when I pressed and held the volume + the reading went from "ringer (headphones)" to "ringer". Problem solved. Not sure why. My guess is it was some sort of a hardware hiccup. I was even able to recreate the glitch by inserting a pair of headphones, playing w/ the volume, and unplugging the phones. Playing with the volume after unplugging read "ringer (headphones)" until I did the press and hold the + trick. Let me know if this helps any of you.

Feb 17, 2012 6:42 PM in response to SoCalSkippy

I bought a phone and got myself a humidity detector!


In my humble opinion, this exasperating problem is not effected by temperature, but is related to humidity.


Drying the phone, by blowing air in or out, cooling it, heating it, etc, alters the humidity inside the phone. The dryer it is, the more likely it is to work correctly.


My phone was working fine yesterday - a warm sunny day of low humidity - yet right on cue, as the clouds rolled in over my mountain home this morning, the phone switched to headphone mode. A visit to a nearby airconditioned store, and it was back in ringer mode.


I plan on buying some packs of Silica Gel Dessicant crystals and storing my phone with them overnight as a tempory measure to solve the problem but Apple desperately need to make a software change to decrease the sensitivity they have programmed into their headphone socket detection subroutine.


The slightest bit of moisture sets it off into headphone heaven.


Hopefully, the next software update..........

Apr 26, 2012 6:42 AM in response to farnarkler1

I have to agree with this post regarding humidity. It is one of several likely causes. It was quite humid today and this seemed to affect the device. Blowing with compressed air did not help at all. There was no liquid damage to the device.


This also happened to me after using my iPod headphones rather than the iPhone headphones. Inserting, then removing the headphones 8 times fixed the issue. It recurred immediately, then I inserted and removed a few more times and the issue went away. For good measure I cleaned the docking port and headphone port with compressed air again, and rebooted the device again (I had tried this earlier).

Aug 22, 2012 6:07 PM in response to jen5464

If anyone in this forum is having difficulties even after plugging in and unplugging the apple headset 10 or so times and dislodging any debris that might be in the headset jack, there are a few more troubleshooting steps you can do as outlined in article TS1630: Troubleshooting Hardware for iPhone


if you're still experiencing issues, it means that it's a hardware problem that needs to be repaired

Jul 1, 2013 6:40 PM in response to enactivist

Ok so i was by the pool an dnext thing u know, plop my iphone 5 drops in the pool!!! thankfuly i had my life proof case on! But it wasnt closed all the way. i dried it off and it was still working fine until i got back on my phone and saw tons of missed calls!! it was stuck on headphone mode!! i was really scared because my parent just got it for me. i was looking at some of these posts and a q-tip gave me an idea, i took a a little cotton off one so it could fit in the socket for head phones. i wiggled it around a little and took it out. it was wet with water. and now it works! thx Q-tips!!

Sep 23, 2013 6:56 AM in response to SoCalSkippy

I have an 8 month old iphone 5, don't use headphones and after ios7 update it stays in headphone mode, coincidence? if I reset the phone or insert the headphone jack and remove it the speaker mode returned but within a couple minutes reverted back to headphone on its own,, checked with a flashlight for lint in the jack, nothing,,



Took it to apple and they replaced with a new phone, they first checked the jack for lint or debris, said the switch in the jack is very sensitive and sometimes gets stuck... So, it could be debris in the jack temporarily messing up the switch or it could be the switch itself.


New phone, all good

Jan 4, 2014 10:03 PM in response to SoCalSkippy

Was prepared to go out and get can of compressed air, and prepared to leave in sealed zip lock baggie with rice overnight.


But first tried blowdrier on cool (which still has heat). Held it over the headphone jack about 8 inches from opening for about a minute, kept checking volume to see if headphones was indicated. After about a minute, headphone mode was released.


Thank goodness. That was 20 minutes ago and still good.


There's hope!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone stuck in "headphones" mode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.