Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone stuck in "headphones" mode

Earlier I accidentally grabbed my iPod headphones instead of my iPhone headphones and I think I may have jammed them in there too far. Because now I can't hear any of the keyboard clicks or sounds and when I receive a text message there's no sound either. And when I receive a call it won't allow me to hear the person on the other line unless I put my headphones in or use the speaker function. And when I turn the ringer volume up/down it says "headphones" in parentheses as if it's been set to "headphones" mode or something! Is it possible that I jammed them in so far that my iPhone thinks my headphones are still plugged in? Did I just totally ruin my iPhone? What do I do? Anyone know how I can fix this? Thanks!

Windows XP Pro

Posted on Jan 15, 2008 9:14 PM

Reply
Question marked as Best reply

Posted on Jan 21, 2017 8:59 AM

i tried everything i could think of i sucked on the headphone jack look to see for debris or anything suck and nothing i turned it on and off several times and still nothing so i was desperate i grabbed my blow dryer i set it on high and bam it worked i could hear everything hope this helps you an saves you money User uploaded file

928 replies

Sep 7, 2009 2:55 AM in response to sammyboy28

Mine was doing the same thing after a back housing change! I finally figured out that there are TWO different versions of the headphone jack flex ribbon cable for the 1st Gen iPhone. The older version 821-0449-A and the newer version 821-0600-A are not compatible with one another. If you have part number 821-0600-A, then part number 821-0449-A will not work in your iPhone.
Most of them have the 0449 in them, most of the 16GB 2G's have the 0600 in them and putting that 0449 cable in them make it reverse the sound(ringer and headphone are reversed!) So anyway, that's how i finally fixed mine! get the right cable!
~Danny~

Sep 14, 2009 6:14 AM in response to SoCalSkippy

*Hello everyone! I live in Brazil and I'm having this problem too. Surely not because hardware has changed the plug of the headset and still the problem. Surely it is the heat that activates the headphone. Anyone got any definitive solution pro problem? I can not stand it anymore !!!!!!!!!!!!!!!!!!!!! If anyone knows something that really works, give us a light. Thanxxxxxxxxxx .............*

Sep 17, 2009 2:22 PM in response to SoCalSkippy

Had this problem all day. Read every post I could find. I sucked air, blew air, threw in fridge, inserted, took out....finally A SOLUTION worked. I put earphones in and while taking earphones out I slowly wiggled jack from front to back all the way out. Whatever switch was stuck is now unstuck and all is well! this works for someone else. This is such an old problem - I had the same problem with first gen phone

Sep 30, 2009 5:57 AM in response to iphoneuser429

Ok guys. After wrestling with this issue for several months I returned my phone and got a new one. This one functions as it should. It is a combined hardware/software issue and is triggered from heat. Apple is likely aware of this problem since it is widely reported already. It is however very sad that Apple has not taken any stance on this problem and has not commented it on any threads either.

Apple, where is the quality we old fans are used to and your excellent customer service?

Oct 1, 2009 3:53 AM in response to Steelers43

I have tried everything and, as far as I'm concerned, there is no known fix for this. It is a combination hardware/software problem. The only solution is to take the phone back to the Genius Bar and have them replace it soonest. If you are out of warranty having it replaced might be a bit more difficult but the Genius's have the discretion to still replace your phone for free (they'll try and make you pay $199 but kindly insist on a free replacement) so be sure to push them hard. It may take more than one visit to the Genius Bar (and have the same person deal with you problem). All the the fixes suggested in this thread are only temporary fixes and the problem will return in time. Replacement is the only solution.

Oct 4, 2009 2:55 PM in response to SoCalSkippy

Tried all fixes (and I really mean all) without success. This particular problem has occurred on 2 different Iphones. Hmmm.

Procrastinating period. Gears rolling. Tests.

It got back to work by just reverting the ringtone sound to a built-in one . I was using a Ringtone I did myself and it seems it was confusing the Iphone making it think it was an Ipod. It was the only thing the 2 Iphones had in common.

Oct 5, 2009 1:21 AM in response to SoCalSkippy

well i had the same problem with my iphone (used 3rd party headphones for a bit) and apparently one of the pins in the headphone jack got stuck. so after a lot of cussing @ apple, I inserted a tightly wound piece of tissue paper drenched in iso-propyl alchohol and jammed it in the headphone jack...and viola! the ringer started working again! and now it properly detects the headphones aswell..my recommendation is that use only iphone headphones with the iphone, it dosent like anything else...

iPhone stuck in "headphones" mode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.