iPhone stuck in "headphones" mode

Earlier I accidentally grabbed my iPod headphones instead of my iPhone headphones and I think I may have jammed them in there too far. Because now I can't hear any of the keyboard clicks or sounds and when I receive a text message there's no sound either. And when I receive a call it won't allow me to hear the person on the other line unless I put my headphones in or use the speaker function. And when I turn the ringer volume up/down it says "headphones" in parentheses as if it's been set to "headphones" mode or something! Is it possible that I jammed them in so far that my iPhone thinks my headphones are still plugged in? Did I just totally ruin my iPhone? What do I do? Anyone know how I can fix this? Thanks!

Windows XP Pro

Posted on Jan 15, 2008 9:14 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 20, 2016 6:01 AM

I cannot believe I had this issue today - literally 4 days before I get the iPhone7. I went into panic mode and spoke to Apple Support chat online - we spent almost an hour testing voice memos, restoring my phone from backup and as new - no luck. Then we got cut off 😕


But then someone else took over and 'kindly' warned me that I was out of warranty so I would be liable for any hardware costs. YAY! However they told me of the simple trick of getting a cotton bud and gently inserting it into the jack to clear it out. I had no cotton buds so I delicately used a cocktail stick. Five mins later of tiny bits of lint coming out, hey presto! A bigger ball comes out and my phone went back into ringer mode! I could have cried. Literally.

928 replies

Apr 18, 2013 5:06 AM in response to arik_s

hi

Last night I spilled the glass of water next to my bed onto my iPhone 5. I immediately removed it but some water must have got into the headphone socket - the phone still worked OK but was stuck in 'headphones' mode.

I applied low heat from a hairdryer - no luck, then did a hard reset with no effect.

Searched this forum for further tips and decided to do a restore in the morning - this still didn't help so I did all the socket drying / sucking / blowing techniques, jiggled a headphone jack, used cotton wool on a toothpick, etc. Nothing helped.

On the way to work I put the phone on the dashboard of the car as it was a sunny day and hoped that more drying out might help - parked while I went into the post office - and when I came out 10 minutes later it was working OK.

Not sure what the exact fix was but thanks for all the advice and tips in this thread !

Jun 1, 2013 4:13 AM in response to Shotokan8

Can't really add anything to the problem, but FYI: -

Discovered the problem yesterday evening after calling my wife on her mobile. She could hear me but no amount of her responses/shouting came through to my end. Got home and after phaffing about saw that the volume control showed 'Ringer, Headphones'. Sound only came out when a call came through but none of the other alert sounds worked. Tried all the different suggestions in this forum, i.e. various jacks in an out umpteen times, twisting jack, blowing through straw, pausing music in play mode and removing jack etc, etc! Sound only came through when buds inserted.

Gave up in disgust and put phone to one side to try and sort out today. However, this morning everything was back to normal - so can only guess that one of the various attempts worked and the software cleared itself overnight.

By the way, wife has never put anything in the jack and keeps phone in leather case (not in pocket), so lint would not have been a possible cause. Phone just got its knickers in a twist all by itself. Never knew this could happen so waiting for mine to play up now!!


From the previous 28 pages of this forum this problem seems to have been around since 2008 and Apple seem to blithely ignore it!!!!!!!!!!!!!!!

Aug 29, 2013 1:25 AM in response to SoCalSkippy

Forgot ipad 2 3g on car roof, started washing it, ipad got its part of cleaning. Stuck on headphones. Depression. Panic. Rejection. Finally, airplane mode, wait 5 secs, then aquick suck and blow in thejack and back to normal mode. Its working, yay. Note it laid in the car over night, mostly surface moist drying away.

My 2 cents thrown to the pile

Jan 21, 2016 1:07 AM in response to SoCalSkippy

I Dropped my phone in the snow and I think some moisture got into my headphone jack, so I read about it and tried alarms, headphone input, resetting nothing worked and i also read that if moisture was involved then waiting over night it may evaporate. So, I sped up the process by showering and closing the door and not turning on the exhaust fan while my phone was the bathroom with me and as soon as I got out, it was back to normal and the ringer volume was activated again! Thanks for all the feedback. Thought I'd lend a helping hand with what helped me. Good luck!

Feb 14, 2016 4:51 PM in response to SoCalSkippy

Okay, this is going to sound weird and dumb, BUT THIS WORKS! I tried everything with my phone I used the Q-tip, I sucked on it, blew air into it, I mean everything. Then I stuck it in the freezer for 10 minutes to the dot and it worked the second it came out. I don't know why this works but just give it a shot if nothing else is working... What do you have to lose?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone stuck in "headphones" mode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.