Level 2

212 points

iPhone stuck in "headphones" mode

Earlier I accidentally grabbed my iPod headphones instead of my iPhone headphones and I think I may have jammed them in there too far. Because now I can't hear any of the keyboard clicks or sounds and when I receive a text message there's no sound either. And when I receive a call it won't allow me to hear the person on the other line unless I put my headphones in or use the speaker function. And when I turn the ringer volume up/down it says "headphones" in parentheses as if it's been set to "headphones" mode or something! Is it possible that I jammed them in so far that my iPhone thinks my headphones are still plugged in? Did I just totally ruin my iPhone? What do I do? Anyone know how I can fix this? Thanks!

Windows XP Pro

Posted on Jan 15, 2008 9:14 PM

Top-ranking reply

Sabz79

Level 1

14 points

Posted on Sep 20, 2016 6:01 AM

I cannot believe I had this issue today - literally 4 days before I get the iPhone7. I went into panic mode and spoke to Apple Support chat online - we spent almost an hour testing voice memos, restoring my phone from backup and as new - no luck. Then we got cut off 😕

But then someone else took over and 'kindly' warned me that I was out of warranty so I would be liable for any hardware costs. YAY! However they told me of the simple trick of getting a cotton bud and gently inserting it into the jack to clear it out. I had no cotton buds so I delicately used a cocktail stick. Five mins later of tiny bits of lint coming out, hey presto! A bigger ball comes out and my phone went back into ringer mode! I could have cried. Literally.

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928 replies

Dec 4, 2012 8:46 PM in response to loreleifromojai

Very helpful. I like that you pretty much consolidated the thread in your post with the suggestions. Should help people find something that works.

Dec 19, 2012 9:55 PM in response to SoCalSkippy

Wow, when I read all of these posts I never would have thought that would work! Who ever suggested that is brillant! Thank you!

Dec 23, 2012 7:28 AM in response to bh1973

If it's a software issue how on EARTH can they justify a $70 resolution?!?! And the issue has been around for a VERY long time so why no previous fix?

Very odd....

gutpal

Level 1

0 points

Dec 26, 2012 2:21 PM in response to locotoro

Thank you! the alchol and cotton swab method to clean jack didn't worked for me. I also tried all other possible methods available over internet. Your's was simplest and smartest! Genius!

Dec 29, 2012 2:35 PM in response to help144

I followed 'russellsimpson79' 's instructions and it worked for me. iPhone 5, no water damage no droppage. This was purely a software issue, but luckily his procedure worked.

Brent

Jan 25, 2013 10:01 AM in response to Kath029

The rolled up bit of paper trick worked for me too. Happy bunnie again 😁

Jan 26, 2013 4:41 AM in response to SoCalSkippy

How long do the ear phones have to be plugged in for (each time), before unplugging them

Mj13194

Level 1

0 points

Feb 21, 2013 8:12 PM in response to bigdalla

Ty soooo much. This seems to have worked for me!!!!!

kannaS

Level 1

0 points

Mar 5, 2013 7:41 PM in response to SickSteezle

you are amazing and saved my day.. inhaling worked for me.. hope this will continue until the end.. thanks a lot..

Mar 30, 2013 3:29 PM in response to Shaka St. Ange

Solution: take out the headphones

cheonweb

Level 4

3,495 points

Mar 30, 2013 3:31 PM in response to iRepDaSipp

Apple is not reading this forum. It's only from users to users.

arik_s

Level 1

0 points

Apr 12, 2013 9:18 AM in response to Countrywench

Didn't see that post and not something I have tried yet, so will give it a go. thanks for the help!

hewa256

Level 1

0 points

Apr 19, 2013 8:08 AM in response to jen5464

Hi I do no way may I phone 5 the voice as bin stop from the speaker bout from headphone is working can Sam on help pls thanks

Apr 21, 2013 1:50 PM in response to Tonnnny

Hey Tony,

Do you have a picture of this brush thingy? I'd love to replicate

Apr 28, 2013 4:23 PM in response to SoCalSkippy

I tried all those ideas, I was freaking out!!!! The only thing that actually worked as crazy as it sounds was the icloud backup, I was getting desperate! Hope it helps.

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iPhone stuck in "headphones" mode