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iPhone stuck in "headphones" mode

Earlier I accidentally grabbed my iPod headphones instead of my iPhone headphones and I think I may have jammed them in there too far. Because now I can't hear any of the keyboard clicks or sounds and when I receive a text message there's no sound either. And when I receive a call it won't allow me to hear the person on the other line unless I put my headphones in or use the speaker function. And when I turn the ringer volume up/down it says "headphones" in parentheses as if it's been set to "headphones" mode or something! Is it possible that I jammed them in so far that my iPhone thinks my headphones are still plugged in? Did I just totally ruin my iPhone? What do I do? Anyone know how I can fix this? Thanks!

Windows XP Pro

Posted on Jan 15, 2008 9:14 PM

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Posted on Jan 21, 2017 8:59 AM

i tried everything i could think of i sucked on the headphone jack look to see for debris or anything suck and nothing i turned it on and off several times and still nothing so i was desperate i grabbed my blow dryer i set it on high and bam it worked i could hear everything hope this helps you an saves you money User uploaded file

928 replies

May 27, 2009 8:04 PM in response to SoCalSkippy

My iphone headphone jack isn't working. Its as if the phone is thinking that opposite. When there are no headphones in I can't hear anything and pressing the volume button shows (headphones)on the screen. However when the headphones are in it acts as if there are none in it and all the sound functions work fine.

I also know that it definitaly thinks that is in headphone mode when nothing is plugged in as while playing music and putting the headphones in but not all the way you can get music to play through the headphones..

I have just recently swapped the back case on my iphone and it came with headphone jack switches etc already in place. All I had to do was attach a cable..

Do you think that there is anyway to get a program to manually change it or a command line that will reverse it?

Jun 23, 2009 9:04 PM in response to bigdalla

This problem happened to me a few weeks ago and I tried everythiing in the first two pages of this thread. And I mean everything. I eventually got it to work after doing the complete reset, which changes settings. loses icon positions, etc. A real pain. I live on the Gulf Coast ( Pensacola ) and things are very hot and humid, I keep the iPhone in my shirt breast pocket and when I had the problem I had been outside and my shirt was wet with perspiration.

Anyway, it got fixed and the phone was fine for these three or so weeks.

Today we had the first big rainstorm in some time. I got home, plugged the phone into the charger cable, and was reading in bed when I got a call, and no sound. Looked closely and it was in headphone mode. I definitely did not want to go the reset restore whatever again and came back to this thread.

Read the post about sucking on the headphone receptacle (and it made perfect sense) and pulled one slower half-lung capacity draw and touched the volume control and it had switched from Ringer (headphone) to Ringer. As I was watching it switched back to Ringer (headphone). I then did a longer and stronger pull and it switched back to Ringer. I gave it a couple more pulls for good measure and it's working fine.

Never in the most recent cycle had I used earphones they had not been near my iPhone for a week.

I think there may be more than one reason that this happens, but moisture on the inside of the headphone jack (and not necessarily in the ID of the barrel) apparently gives enough conduction to make the iPhone think that the earphone are plugged in.

Being inside with cool dry air conditioning is the first step, sucking that air from the charger connector through the iPhone apparently dries condensation and the conduction path goes away.

Some of the other "fixes" may just be spending time inside in dry air and whatever you were doing when the conductive path dried up is credited with the fix. Including putting the plug in and out from 7 to 9 to 50 times.

Blowing in dry air or sucking dry air through the iPhone (in a dry air environment) and out the headphone jack should be the first thing you should try. Don't blow your water vapor rich exhalation into the headphone jack (obviously)

I can see iPhone carrying tourists/conventioneering visitors to New Orleans in the hotel lobbies sucking on their iPhones after a hot afternoon rainstorm. The warm moist air gets into the iPhone, they go into an air conditioned lobby and the inside of the headphone jack cools, makes condensation happen where the warm moist air still is (inside the iPhone) around the connections in the wall and on the outside of the connector barrel and they are stuck in headphone mode.

But because they have read these posts about sucking the jack, that's what happens. What a sight.

Grins from Pensacola,

bigbill

Jul 15, 2009 2:23 PM in response to SoCalSkippy

I -at least temporarily- fixed the problem by spraying a little 'Kontakt Chemie 60', then using a can of compressed air (also called 'Duster') and inserting/removing the headphones repeatedly. Would recommend holding your iPhone upside down to not leak

The first minute or so after spraying Kontakt 60 the iPhone did not even detect when the headphones were plugged in. Which is to be expected when putting a liquid with a reductant in there. Cleaned off leaking drops Kontakt 60 with tissue, cleaned of the headphone plug after each removal.

Bonus: Now I don't hear any crackle when I turn the headphone in the jack 🙂

Previously had just tried with compressed air, and well that didn't help. I'll how this works out. Else I'll have to replace the headphone jack á €49 and a couple of days (or in warranty and a couple of weeks). Reading on electronics fora I really ought to now put a little 'Kontakt 61' (I don't have that here) sealant in the jack to stop corrosion, but -there's always a negative- that would make dust stick in there even more.. Don't think that is advised.

Jul 28, 2009 10:51 AM in response to bigbillpns

My theory is that it is a simple case of the phone overheating as in my case, it only seems to occur after prolonged use or in hot environments. I tested my theory as follows: I placed my phone between my hands or between my legs for about ten minutes to heat it up. I then entered the number pad in the phone mode and punch a few numbers to see if I could hear anything (an easy way to test to see if you can hear anything coming from the speakers). Nothing. I then blew cold air into the headphone jack and a few second later...sound came back. I did the test a second time and, again, the sound failed to come through the speakers when the phone was heated up. Blew cold air through the jack and, presto, the sound comes back. I'd be interested to see if anyone else can recreate this problem like I can. If this is the case, then the various solutions being proposed (q-tip cleaning, inserting and removing the headphone jack several times, etc.) are merely helping to cool down the unit and have nothing to do with removing debris from the jack. I suspect Apple is aware that this is the problem and simply cannot afford to admit to it.

Jul 28, 2009 4:18 PM in response to awillimd

It's either a software issue or the headphone jack needs to be replaced. I got my iPhone fixed at a repair store in Dallas called Dr. Cell Phone. A couple of people on this message board referred me to them. When I went to the store, they mentioned they also take care of software issues. Seeing how this is probably a software issue (or a problem with the headphone jack) you should give these guys a call. That way you can diagnose the problem. Here's the link:

http://www.drcellphone.com/iphone-3g-repair-service.php#Headphone%20Jack%20Repai r

Aug 1, 2009 6:16 PM in response to awillimd

Here's an update to my earlier post suggesting that it may be an overheating problem. Cancel that theory...I've found the solution that worked for me.

OK, so here’s my story…and possibly a solution. My iPhone would get stuck in Ringer (headphone) mode. No amount of inserting and removing the headphone jack would work. Blowing into the jack hole didn’t work. This morning I went to the Apple Genius Bar. They did some tests, blew crap out of the hole and the problem did not go away. Eventually they completely wiped my phone back to its virgin state. Still didn’t do the trick. They offered to exchange the phone (of course, it’s about a month out of warranty) with an exact copy (white, 3G, 16GB) for $199. I declined as I’m eligible for a lower cost 3GS upgrade in December. Came home depressed wondering why I didn’t take out an AppleCare Plan. Again tried all the tricks and the problem just seemed to get worse (i.e. it just stayed in headphone mode). So, here’s what worked for me. I normally use a pair of Etymotic earbuds instead of the supplied iPhone earbuds. The Etymotic jack (that thing that goes inside the iPhone) is different from the iPhone earbud jack. The Etymotics jack has two black bands (separating the jack into three separate metal pieces). The native iPhone earbuds jack has three white band that separates the jack into four separate metal pieces. Somehow, my Etymotic jack messed up the iPhone settings and caused it to get stuck in the headphone mode. The only way to get it back was to re-insert the Etymotic jack. That has reset the iPhone and everything is working fine again. So, if you are using any brand of earbud other than the native iPhone buds, that may be causing the problem. Hope that helps. Works like a charm for me.

Aug 11, 2009 6:14 AM in response to awillimd

A further update...my iphone problem has returned (so nix the wrong headphone jack theory). I'm now going back to my original theory that this is a heat buildup issue. Why? Last night after my kid had played with the iphone for about 15 minutes it again slipped into "Ringer:Headphone" mode. Instead of inserting and removing the headphone jack, I held the jack-end of the iphone into the stream of cold air coming out of my room air conditioner. Almost immediately the iphone corrected itself and went back into the "Ringer" mode. I repeated this experiment two additional times (used the iphone for about 15 minutes until it warmed up and went into headphone mode and cooled it down in front of the air conditioner) and each time this cooling technique corrected the problem almost immediately. This suggests that heat buildup is triggering the thermocoupler that is sending a confusing message to the iphone. I'd be interested to know if anyone else is able to get the same results. Please post.

Apple, you need to address this issue with a software fix or provide free replacements (even for phones out of warranty)...you need to do the right thing.

iPhone stuck in "headphones" mode

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