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iPhone stuck in "headphones" mode

1048903 Views 517 Replies Latest reply: Apr 10, 2014 5:00 PM by Ximmm RSS Branched to a new discussion.
  • xo.carly Level 1 Level 1 (0 points)
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    Jun 14, 2008 11:16 AM (in response to th3_r3n3g4d3)
    Thank you SO much!! I had the same problem & this worked for me too!!!!!!!! You just saved me $450!
    iPhone, Windows Vista
  • ghettosoak Level 1 Level 1 (0 points)
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    Aug 25, 2008 8:02 PM (in response to SoCalSkippy)
    I have had this problem, and the "earjack *******" notion really does work. If you hold the two up side by side, the plain headphones' jack is slightly longer. That's because the iPhone likes to take it deep.
    imac g5 20" 2.1ghz; powerbook g4 15" 1.67ghz; iphone; 60gb ipod, Mac OS X (10.5.4), i'm the unhuman elastic
  • ima747 Level 1 Level 1 (0 points)
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    Aug 29, 2008 9:43 AM (in response to SoCalSkippy)
    I've had this problem perviously and the unplug-replug 7-8 times worked for me the last 2 times it glitched but not this time. I cut the end off a Q tip and went rooting around in the headphone jack and dug out a little lint which didn't solve it but atleast there's no lint in there now... I did a software restore, tried all the other tricks I could find but here's how I finally got it working again.

    Headphones out, ipod stoped
    Called my phone from another phone
    the ringer rang out the speaker but when I tried to talk and listen I got nothing (obviously trying to use the headphones which weren't there)
    turned on speaker phone, could now talk and listen.
    turned off speaker phone and it went back to working properly
    hang up, enjoy working speaker again.

    My suspicion is that it's a combination of hardware and software issues that cause the hangup. The most likely cause is a sticky switch in the jack causing the iphone not to properly recognize when headphones are removed. However once you unstick the jack (dig out lint, jiggle it with a bunch of insert-removes etc.) the software may still glitch and apparently asking it to go to speakerphone then back to regular mode (which should CHECK for headphones in theory, and not just trust the jack switch) may just do the trick...

    If it rings out the main speaker it has to know on some level that the headphones arn't there...
    PowerBook G4 15", Mac OS X (10.4.8), Too many other macs (and apples) to bother listing
  • kicko Level 1 Level 1 (10 points)
    Currently Being Moderated
    Aug 29, 2008 9:58 AM (in response to JKG99)
    My understanding is there is a switch inside the jack they should move back turning the headphones off but it sometimes "sticks" in new devices. My laptop did the same thing, after a little "jacksex" it no longer was an issue.
    Windows XP
  • Mr. Mobius Level 1 Level 1 (0 points)
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    Oct 1, 2008 8:09 PM (in response to SoCalSkippy)
    Try "twisting" the headphone plug while it's in the jack. I went to the Apple store today after many restores. I though my internals speakers had gone.

    Not the I can "recommend" this other method, but for those where nothing else will work and you are out of warranty: I would try a small cotton swab with rubbing alcohol. I use this method in the recording studio to clean contacts. Only a last resort.

    With both methods a twisting motion will work best.
    MBP 2.33, Mac OS X (10.5.5)
  • Tracy (Austin) Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 14, 2008 12:59 PM (in response to SoCalSkippy)
    Since I don't recall ever plugging in headphones to my new iPhone, this "stuck in headphone" problem caught me by surprise. The only way I was able to tell that I was in headphone mode was by trying to adjust the volume during an actual phone call.

    As suggested in this thread, I tried using some computer speakers to plug in/out a bunch of times, but my phone was still stuck in headphone mode whenever I tried to place a call or receive a call.

    So, I plugged in my computer speakers, made a call to my home answering machine and heard my call on the speakers. Then, while still in my call, I unplugged the computer speakers and it fixed the problem. My iPhone is no longer in headphone mode and I can place calls again.

    Apple really should consider adding some sort of "Setting" where the mode can be changed manually. All this plug in/out stuff is really quirky.
    iMac 2.8GHz, Mac OS X (10.5.5), iPhone
  • realitydreamship Level 2 Level 2 (295 points)
    Currently Being Moderated
    Oct 14, 2008 4:53 PM (in response to SoCalSkippy)
    heres a video of how to do it and reset the iphone... this actually works for both 1st and 2nd gen iPhones... -in-headphones-mode/

    Message was edited by: realitydreamship
    MacBook Pro, Mac OS X (10.5.4), iPhone 3G, iPhone Classic
  • shorty_jr Level 1 Level 1 (0 points)
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    Nov 5, 2008 9:17 AM (in response to SoCalSkippy)
    i tried to plug and unplug several times, i restored my iphone from itunes, i reseted my iphone with home and lock button but it didn’t work...any soloution?pls
    mac book pro, Mac OS X (10.5.5)
  • Joe_66 Level 1 Level 1 (0 points)
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    Nov 7, 2008 5:17 AM (in response to SoCalSkippy)
    iPhone: My problem is similar - it seems my phone will stay in headset mode (sometimes?) if I am listening to the iPod through the Aux port in my car and I receive a phone call. I will hear the phone ring through the car speakers, unplug the aux jack and attempt to answer the call. The caller can hear me, but I cannot hear the caller. The same thing happens if I am using regular headphones.

    Rebooting the phone sometimes helps. Using the iphone headset seems to work to correct the problem. Now I must ensure that I carry my headset at all times. This is a software problem in my opinion.

    Apple - you need to fix this.
    Dell 820, Windows XP Pro, Laptop
  • BKLinTX Level 1 Level 1 (15 points)
    Currently Being Moderated
    Dec 1, 2008 5:08 AM (in response to SoCalSkippy)
    Now me too. Started after using Aux jack on my car. Plugging in earbuds several times did not clear problem for me. I also had to start iPod, play a song, hit pause and remove earbuds to clear issue.
    iPhone 2G, Mac OS X (10.5.5)
  • KJB1985 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 1, 2008 8:20 AM (in response to BKLinTX)
    I have the same problem, but none of the above fixes does anything to help.

    Any other ideas?
  • d-d-g Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 11, 2008 9:27 AM (in response to KJB1985)
    I had this happen a few times before and inserting the headphone jack worked those times, but this time it didn't.

    What I did to fix it after trying everything above a number of times was to take an air duster (like this one:, inserted it all the way into the headphone jack and sprayed all around for about 10-15 seconds.

    After that was done, I inserted the headphones and pulled them out one time and it was fixed.
    MacBook, Mac OS X (10.5.5)
  • stanpaise Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 18, 2008 6:50 PM (in response to ima747)
    ima747 you are a genius,

    thanks It works great
    Mac Book Pro, Mac OS X (10.5.6), Iphone
  • Wurkle Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 24, 2009 3:26 AM (in response to SoCalSkippy)
    Having same problem... but it is now causing trouble DURING calls. Whilst using phone all went quiet, it had switched to headphone mode.
    I've reset, cleaned with air duster and tried insert / remove jack. All have worked but the problem keeps occuring.

    There seems to be no pattern to when it is going to goto headphone mode.
    Any other fixes out there?
  • paulba71 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 4, 2009 4:19 AM (in response to Wurkle)
    Having the same problem. It is definately a software problem and is on 2.2.1 also. To say I am mad is an understatement. If another company release software with these types of issues we would be all jumping up and down, but Apple get away with it. I have to all intents and purposes a brick as at least twice a day (usually in the middle of a call) the phone jumps into headphones mode and you need to Home+Power reboot to get sound back. All the shiney u.i. is still "lipstick on a pig" if you can't use it for it's main purpose - the phone.
    Toshiba Tecra M4, Other OS, Running Windows Vista
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