Previous 1 20 21 22 23 24 Next 592 Replies Latest reply: Jun 22, 2015 5:22 PM by truongcongloi Go to original post Branched to a new discussion.
  • DJ67 Level 1 Level 1 (0 points)

    I put earphones in and while taking earphones out I slowly wiggled jack fromside to side.

    Out of all the other possible "fixes" the above worked.

    Sucking did not.

    Fridge did not.

    In and out did not - unless you add the wiggle.

  • Leftee24 Level 1 Level 1 (0 points)

    As funny as this sounds, sucking works! Tried everything too before this. Thanks!

  • revdge Level 1 Level 1 (0 points)

    Ok so I decided I was gonna plug my iPhone into my Car Stereo for the first time (new stereo) and it was really wonky at first then it kicked in and did great all sorts of strange sound before this 5 minute adjustment period... then when I unplugged it got stuck in headphones mode after reading this thread I thought well it wouldn't hurt to try so I did the headphones in out repooted no change. But after reading all of this I realized the problem here is that it is dirty... looked in the headphone jack and sure enough... looked like the pocket lint monster had babies in there. So I carefully took a plastic coated Paper Clip and gently worked it around and then took a paper towel and put it over the end of the paperclip and did this again... and voila... working iphone no longer stuck. If you do any of this remeber the contacts in that hole are delicate... and if you go crazy cleaning it out ... well it may not work at all anymore... also if you don't have a plastic coated paperclip and want to use a regular one... be sure your phone is turned off. When you are done a quick puff of air wouldn't hurt to blow out whatever you knocked loose. These phones are in and out of pockets and purses and in the wind and elements all the time so small wonder they get dirty.

  • Anamana1 Level 1 Level 1 (0 points)

    I plugged in a different set of earphones ( not for iphone) with a slightly shorter plug ( 2 rings instead of 3 ) and it worked ! :)

  • Jeremy0524 Level 1 Level 1 (0 points)

    Can of compressed air worked like a charm. Just make sure the can is right side up.  I tried plugging and unplugging the headphones and got no results. The straw from the compressed air fit perfectly into the headphone jack. A couple puffs later and it is now working.

  • PizzaioloMike Level 1 Level 1 (0 points)

    Thanks Glenn Kelly1, yours was exactly what I needed to restore my speaker audio!

  • jcress Level 1 Level 1 (0 points)

    Sucking really hard on the input did the trick

  • tomerstrolight Level 1 Level 1 (0 points)

    Sucking hard worked for me too.  I tried all the other solutions on this board first.

  • carmenc23 Level 1 Level 1 (0 points)

    I have to agree about humidity and the wetness in the audio jack. I spilled water in my handbag and my iPod was in it. By that, I think I wet/dirtied the headphone jack.

     

    I tried plugging and unplugging many times and blowing (Felt ridiculous). Didn't work at all. I didn't try calling because mine was an iPod. Started to panic a little at this point....

     

    What worked for me is getting some cotton from a Qtip, cover one end of a toothpick with it and inserted it into my audio jack. At first, it didn't work. So I tried again and again, pulling it out and pushing it back in (lol), and my cotton got stuck! Panicked a lot here. Tried to dig it out with my toothpick... and miraculously after that IT WORKED. Probably  cleaned/dried it.

     

    Conclusion is, I think you can forego plugging it in and out if you know you accidentally drowned your iPod before this problem occurred

  • russellsimpson79 Level 1 Level 1 (0 points)

    its all about time!! i dropped my one month old  4s in a drain 24 hours ago ( good news im back to a working phone) .....water and sludge- worst possible !! no sound from speakers, display showing headphone logo, and water showing under the screen -( both water indicators triggered

     

    i can explainin massive detail if u want all the things i did but here is a quick run thru of what i did

     

    turn phone off and put in dry rice for 12 hours

    insert a rolled up piece of tissue into headphone jack

    then insert'headphone jack into holder multiple times

    blow and suck into headphone and charger jacks

     

    still not working?

     

    hard reboot by holding home and lock button at same time until apple logo shows then letgo and press home buttong twice

     

    when phone is booted up take out headphones. go to music and play a song and leave it until the phone auto locks itself. then plug in headphone jack, unlock phone and go into music. stop song and go back to home screen. take out headphone jack.

     

    perform another hard reboot

     

    at is point you should have use of your normal speakers but the volume will keep going to zeroon its own. go to settings, sound and de-activate change with buttons. manually put sounder slider to max and hey presto hopefully you should be back in business. its all about time. in 24 hours even my screen has dried out nd there is ow no water marks under thenscreen. the only issue im left with is the + volume bottom on left of phone doesnt work but that doesnt matter as i had to deactivate that function anyway.

     

    i can go into more detail on request as i have had to brief tonight. let me know if u need more info

  • samyc Level 1 Level 1 (0 points)

    Tried reboot and unplugging and replugging headphones.  Did not work.  Tried pluging it into charger.  No joy.

    However remembered that this began after I was using the phone in the rain earlier today so tried hairdryyer. BAM.  Back in business.

  • zmoish Level 1 Level 1 (0 points)

    So I tried everything and eventually read about something that finally worked for me.

     

    Settings---> Airplane Mode On----->wait a little while-----> Airplane Mode Off----> tadaaaaaa!

     

    I don't know how or why... but it worked. Hope this helps!

  • jen5464 Level 1 Level 1 (0 points)

    Same problem today after disconnecting from the speaker system at my gym. NONE of these remedies are working for me! Very frustrating! Have tried everything in these posts.

  • amy_lou Level 4 Level 4 (1,550 points)

    If anyone in this forum is having difficulties even after plugging in and unplugging the apple headset 10 or so times and dislodging any debris that might be in the headset jack, there are a few more troubleshooting steps you can do as outlined in article TS1630: Troubleshooting Hardware for iPhone

     

    if you're still experiencing issues, it means that it's a hardware problem that needs to be repaired

  • jen5464 Level 1 Level 1 (0 points)

    Finally!! I followed 'russellsimpson79' 's instructions from above (just a few comments above mine) and it worked. My phone was not wet this time, so I started with the Hard Reboot and then followed all instructions through the 2nd hard reboot. Let the phone sit & lock itself after the reboot and upon turned back on, all sounds were back.

     

    Thanks so much!

    FYI- with prior experience dropping this same phone in snow drift and a sink of running (but not full) water, losing all sound like this for 24 hours. Just letting it sit and being patient for 24 hrs has worked like charm each time. It always comes back.

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