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All replies
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Helpful answers
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Aug 8, 2014 2:33 AM in response to th3_r3n3g4d3by Garth593,Will this only work with the apple earphones?
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Aug 20, 2014 3:20 PM in response to Garth593by segalsegal,I tried lots of these suggestions but the only thing that worked was a vacuum cleaner covered except in a small area, to which the phone was placed. After a few minutes it started going back and forth between Ringer and Headphones mode, but it seems settled for now into Ringer.
I never use headphones. Presumably this is due to some accumulation of crud, but I don't see any with the naked eye, but maybe the Apple Store has a high power microscope and illuminator to look better. With a 37 page thread on this issue it sounds like they must see this problem a lot.
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Aug 24, 2014 4:34 AM in response to SoCalSkippyby Rcrowley32,After trying all the fixes in this thread, I had resigned myself to having to buy a new iPad. Hard reset, cleaning the headphone jack with a toothbrush, hair dryer, sucking on the jack, airplane mode - nothing. So I took the threading end of a sewing needle with a little thread wrapped around it (not the pointy end) and I used it to scoop out the dust deep down in the headphone jack. Worked like a charm! Try it if you're stuck.
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Aug 24, 2014 4:45 AM in response to Rcrowley32by segalsegal,At the Apple store they used as otoscope to look into the headphone jack. There was a bit of dust, but not much. They use a can that sprays air to dislodge dust.
They offered to replace the phone because of the problem, even though it seems to have resolved after using the vacuum cleaner. I decided not to take a replacement phone since the problem seems to have been from crud dislodged by the vacuum cleaner. But I have a few more months until I hit the 1 year warranty period, and if the problem happens again I'll take it to the store to resolve since we'll be able to see if crud was causing the problem.
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Aug 26, 2014 2:42 PM in response to segalsegalby dennietx,I sucked on the hole where the headset plugs in and that actually worked after I had tried everything else suggested on this discussion. Good luck
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Sep 2, 2014 5:36 PM in response to SoCalSkippyby SpectralMemories,I had this problem... I tried EVERYTHING I found on the internet. Then I saw this tip, lost somewhere in an unknown forum: Clean the jack port and your dock with a q-tip imbued with alcohol. suprisingly, it worked after about 5 seconds of cleaning. Hope it helps someone ^^
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Sep 5, 2014 4:55 PM in response to SoCalSkippyby 6454626,Easiest and fastest fix is to run Shazam app. After which it will automatically switch from headphone mode.
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Sep 9, 2014 12:38 PM in response to SoCalSkippyby sebvdree,I had this problem as well and i saw many others had it, so I tried following the tips people had posted, but none worked and I was getting scared because I had dropped my ipod underneath a running tap, and thought there was irreversible water damage. But in the end it was ok and here's what I did:
- Plugging headphones in and out many times, didnt work
- Used a toothpick carefully, didnt work but took out lots of lint
- Blew on/Sucked (haha) the hole, didnt work
- Used a toothpick with cotton from q tips at the end, didnt work, so I forced the cotton to get stuck inside, and then i took it out, (however I got super stressed because I couldnt get it out at first), didnt work but took out more dirt
- Did a hard reboot of the ipod by holding down home and lock screen, then plugged in my headphones while the ipod was off, then turned the ipod on and played music until the ipod automatically locked itself, took the headphones out, and it finally worked!
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Sep 14, 2014 11:22 PM in response to SoCalSkippyby dlo888,My iphone 5 volume stopped working but the ringer still worked. also when I put the head phones in the volume on the headphones worked.
when I was adjusting the volume on the side of the phone it was adjusting the headphone volume but I didn't have headphones in it.
tried blowing in the bottom of the phone, using a qtip to insert into headphone jack, but all didn't work.
I just updated my phone OS and the volume works perfectly fine on youtube and music as well
hope this helps.. I think you'll just have to try a bunch fo different things.
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Oct 2, 2014 10:34 AM in response to dlo888by Jester7677,iPhone 6 is stuck in headphones mode. Called Apple Care. Was sent to Verizon. Verizon wanted me to go to apple. When they heard Apple sent me to them they did the thing suggested in this thread. Nothing worked and so I had to purchase another phone. When that one comes in I have to send the broken phone to Verizon for credit. Until then I have to use a headset or speakerphone.
Poor customer service by both companies in my opinion. You're putting me in the back of the line to fix a phone I've had for 1 day AND I need to put money up to do it.
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Nov 12, 2014 12:31 PM in response to SoCalSkippyby shacky4,Had this problem once with my iPhone 5s and today with my iPhone 6. I tried resetting the phone and plugging and unplugging the headphones multiple times to no avail. What worked was I connected to a bluetooth speaker and then disconnected and it's fine now.
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Nov 17, 2014 6:07 AM in response to SoCalSkippyby Yoonus Samath,Just download 25PP http://www.25pp.com/ and then restart from the software
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Nov 17, 2014 6:22 AM in response to Yoonus Samathby shacky4,Based on recent revelations of virus infiltration like WireLurker. I am more convinced then ever NOT to download third party software like the one mentioned in the previous post. The tip may be well intentioned, but I hope people do not follow it.
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Nov 20, 2014 3:32 PM in response to Glenn Kelly1by mayajp95,NONE of these suggestions worked for me! I have tried
1. putting the headphones in and out pretty much 1469 times (both while the phone was on, off, in locked mode, unlocked mode, in iTunes and out of iTunes)2. cleaning out the headphone jack (with a toothpick, compressed air, q-tip, used a flashlight)
3. rebooting my phone (manually turning it off and force closing it by holding the home and power button)
I've read every article and watched every YouTube video on this problem and NADA has worked for me - someone help please!!