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All replies
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Helpful answers
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May 14, 2015 7:50 PM in response to Jeremy0524by fRiGhTfUl27,Just wanted to say "thank you" for the suggestion. I was taking pictures in the rain and thought that caused my phones sound to stop working. After trying several suggestions on how to fix it which didn't work, I saw your post and tried it and it worked!
Much Peace~
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May 16, 2015 2:01 PM in response to SoCalSkippyby ananthojrr,Hey Guys,
That is true that if water enters the headphone jack, the thing gets stuck. So the q-tip thing works. Fantastic.
Thanks,
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May 18, 2015 11:58 PM in response to SoCalSkippyby WJPepperpot,I tried the various suggestions. In the end a few quick blasts with the hair drier did the trick!
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May 22, 2015 11:47 AM in response to SoCalSkippyby fungifromafrica,Ok this is not recommended at all but worked for me because i was just getting a little heated. (please only use this method if you have tried everything else) i literally just kinda started banging lightly on the headphone port with hammer. works fine now. really dont recommend doing it but yea
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May 25, 2015 10:32 PM in response to SoCalSkippyby Nerd9000,iphone 6 fix ( troubleshoot in order)
- go to settings
- click on sound
- Make sure the "change with buttons" option is green
- try turning this option on and off
- also try raising and lowering the volume by using the volume button
- also try cleaning the headphone jack with a q-tip
- this should work
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Jun 4, 2015 7:48 PM in response to Matthew Fletcherby Shellsco,OMG this helped me. I was getting hopeless. Thank you so much!!!!!
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Jun 16, 2015 1:23 PM in response to frad729by __mariee51,Thank You. This is the only one that actually worked!
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Jun 22, 2015 5:22 PM in response to SoCalSkippyby truongcongloi,Some time it's just because dust, or tiny pieces of metal get stuck in the headphone plug , just get a can of compressed air and blow on the plug.
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Jul 7, 2015 8:47 AM in response to paulba71by SDW2001,It is almost definitely not a software problem for most people. I ran into this issue yesterday after doing yard work all day with the phone in my pocket. I figured I had gotten sweat or other moisture in the jack. I tried all methods except a full restore. I tried cleaning with a cotton swab and rubbing alcohol. initially that method didn't work, but as I suspected it was fine the next morning. If it's moisture, the alcohol likely helps it dry, though it can take a while. I did get some dirt out of the jack, which may have also affected it.
Also for you, I would try the cotton swab and alcohol method (you have to take some of the cotton off) and really cleaning it well. If this and other methods don't work, go to the Apple Store. If anything, you may have a defective phone. Apple isn't getting away with anythng...defects and known issues just happen.
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Jul 11, 2015 11:04 PM in response to Countrywenchby Imyvonne,You are the best among the rest! Thank you very much
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Jul 16, 2015 7:15 PM in response to byekittieby cormaccosgrove,Similar issue, the q tip and sucking didn't work, but set the alarm for one minutes time and it got everything working again. Almost like the phone needs to be told to use its speakers again.
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Jul 17, 2015 3:48 PM in response to SoCalSkippyby Peteb4u,I Had this problem. I used a compressed air can that is typically used to blow the dust off your computer keyboard. Placed the long plastic nozzle in the hole for the ear buds, shot compressed air into thejack, and it cleared up the problem. I can only assume there was some dust or dirt that got in there.
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Jul 29, 2015 5:52 AM in response to SoCalSkippyby Cindymombo,It didn't work for me at first. I tried it a couple of times, cleaned up my phone, shut it off and Voila! it worked. Thanks so much!!
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Aug 12, 2015 10:15 AM in response to Frisco_LAby jackieall,I tried all of the previous suggestions and no changes. Will be heading to the Apple Store to get it checked out.
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Aug 17, 2015 9:23 AM in response to bigdallaby lpeop,Thanks! Six years later, the "suck on the earphone jack" thing still works! I tried it because I had tried EVERYTHING else. I had nothing to lose. Seriously, what's up with that Apple? I have never had an issue like this with any of my non Apple devices. This is my first Apple device and the headphone jack stops working? Seriously? I decided to drink the "Apple" kool-aid and that did not impress me at all! Lol!