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User profile for user: anerlk
anerlk Author
User level: Level 1
2 points

iPhone won't install the latest update

When I plug my phone into the computer iTunes opens and the hardware extracts but when it says the iPhone is preparing for download, an error box comes up and says "This iPhone could not be updated. An unknown error has occurred. (1602)."

I've tried restarting both my phone and my computer and neither of them helps.

How can I install the update?

MacBook, Mac OS X (10.5.1)

Posted on Jan 15, 2008 9:56 PM

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6 replies
User profile for user: Tedsterr
Tedsterr
User level: Level 1
20 points

Jan 16, 2008 4:52 AM in response to tsmithband

I had a similar problem, and it was more frustrating since connecting via a dial-up, aka tin-can and string. Took 10 hours!

I opted for the download and install option, versus download and save, as well. Really rolling the dice! Upon download, the software extracted OK, but then promptly horked "Cannot update, error code -50". Uh-oh..

Resigning myself to another marathon download session, but this time saving to hard-drive, I clicked on the update tab again, it updated fine on the spot, still being resident in memory, apparently. Yay!
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iPhone won't install the latest update

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