Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Outgoing Mail on the iPod touch

this is interesting. I successfully set up my comcast mail account with the ipod, and am recieving emails just fine. HOWEVER it will not allow me to send emails due to an error that says "the connection to the outgoing server smtp.comcast.net failed." I have contacted comcast about this error, and we ran through the access codes and account settings, and found that everything was the way it was supposed to be. Is anyone else having a similar problem, or can anyone offer up a solution?

Thanks, Connor.

iBook G4/ Mac Pro, Mac OS X (10.5)

Posted on Jan 16, 2008 12:07 PM

Reply
13 replies

Jan 20, 2008 2:50 PM in response to theweerdguy

Did anyone come up with a solution to this..? I am having the same issue with my @netscape.net email. I can get incoming messages no problem but outgoing messages doesn't work at all. I get the same message "the connection to the outgoing server "stmp.aol.com" failed". have tried various different ports for outgoing messages, preset 587, port 25 and 446 (as suggested on other forums). Authentication is set to Password, as for the incoming messages...
Help.

Jan 25, 2008 12:33 AM in response to fowlski

Hi, I was/am having this same problem, but here's an additional detail. I'd be curious to have someone else try this and see if it works:

My inbound always works fine; my outbound fails with the "can't connect" message. But if I temporarily turn off that email account under SETTINGS -> MAIL with the unsent msg still in my OUTBOX, it successfully sends shortly after. Maybe it has something to do with NOT being logged into the email server (via the incoming connection)?

Pls post back if this works for you. Thanks, Mike

Jan 30, 2008 4:18 PM in response to theweerdguy

I am having the same issue but w/ inconsistencies.

I have 2 pop accounts that were synced from apple mail.

Both can receive just fine.

After the initial sync... the outgoing ports were set to :534 (or something)... I reset them to :25 and it worked once.

Than I noticed that if I am on the same network as the mac I sync with, Mail on iPod sends fine (but causes my G5 to lose that mail account password in keychain... annoying)

However, when I am about town, on random wi-fi networks, mail will not send.

I imagine this could be a router firewall issue for which I have no control over... but I don't think that is it.

I will try to add my user/pass to the end of the outgoing server string to see if that makes a difference.

Feb 10, 2008 10:40 AM in response to theweerdguy

i had same connection failed error, set port to 25, user name & password entered ii outgoing section of ipod. & it worked.

next day, it didn't. after a couple of hours frigging about, + 1 call to my ISP tech support (nildram) that confirmed that 25 was the ONLY port to use, i deleted the outgoing username/password bit & it's working again.

something flakey going on.

Feb 10, 2008 3:31 PM in response to theweerdguy

I solved this problem ... for Comcast users, at least:

When you go into the settings for mail, it asks you to enter your user name and password for your Incoming Mail Server. However, it says the name and password for the Outgoing Mail server are optional. THEY'RE NOT OPTIONAL! You have to enter the name and password on the Outgoing Server as well.

As soon as I entered my name and password here, my mail worked perfectly ... both ways!

Outgoing Mail on the iPod touch

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.