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After QT7.4, AE error-you do not have permissions to open this file (-54)

Immediately after installing the QT 7.4 update, I have been unable to render (anything) in After Effects.
I get an error: After Effects error: opening movie - you do not have permissions to open this file (-54)
(44::53)
I have repaired permissions, downloaded the Full QT 7.4 installer, reinstalled, repaired permissions again and still the same problem. Something has changed in QT that has made AE incompatible.
Apple, please fix or offer some assistance on how to fix.
The AE forums are also beginning to fill with everyone having this same issue after an update to QT 7.4
My work has come to a halt. How do I fix this?
I can't find any info on reverting back to QT 10.3.1

Mac OS X (10.4.11)

Posted on Jan 16, 2008 3:44 PM

Reply
98 replies

Jan 20, 2008 9:17 AM in response to Dazbe

first, sorry for my english. I have the same problem. but the reason is simple. but terrible: The newnew quick time 7.4 for itunes film rent, every 10 min, try to check the drm in an open quicktime. After effects writes the .mov specification at the end of rendering, just before closing the file. The qt engine, when check for drm, think you have cracked the qt information to remove the drm. Change the permission of the file and this cause the rendering failure. The only actual solution is render a tga sequence and then build a quicktime.
Sorry for badnews, but apple must do something and fast. I love consumer apple products, but if i stop to work with pro products, i can't continue to be a consumer at all 🙂

Jan 21, 2008 7:49 AM in response to Dazbe

I see that some of you have found a solution by using "Time Machine" on Leopard to revert back to a previous system state.
For those of you that are running Tiger 10.4.x, which was my case:
I simply went ahead and spent the 100.00 and upgraded to Leopard. When Leopard "upgraded" my OS, it installed QT 7.3.1 which also fixed the problem. The entire process was about an hour, all my 3rd party stuff was unaffected and I got a new OS. (just had to make sure I didn't accidently upgrade QT again via the software update) 🙂

Jan 21, 2008 8:15 AM in response to Oktofianto

I've had this same problem. Render crashes at the 10 minute mark with QT 7.4 installed.
I've since used Pacifist to rollback to QT 7.3, and rebooted. Checked the QT version number and confirmed it was 7.3.1 again.

I just rendered another project, and at 10:01 - CRASH. Same error message as before with QT 7.4

Anyone else having this problem?

I'm using the image sequence workaround for now...

Time Machine would be another option if it's possible, but I suspect it's more involved than just bringing back the Quicktime.app file.

Jan 22, 2008 8:23 PM in response to Charles Chambliss

I used to avoid QT updates like the plague with my slower G3. I let my guard down with the 'newer' Powerbook G4. No more.

I was 'successful' at reproducing the problem in 7.4. It broke (error message) around the 10 minute mark. I did the 7.31 downgrade w/Pacifist, rebooted, and ran a 20:06 render just to be sure. No errors this time. Be sure to let Pacifist replace whatever it finds of the 7.4, and you should be fine. Your mileage may vary.

Imagine my joy if I'd found this out an hour into rendering something important.
And I'm not getting paid for this stuff, (yet.. crosses fingers)

Jan 23, 2008 9:50 AM in response to Doug Stringham

Wow, this whole forum is starting to sound like an AVID forum ... don't upgrade / use dual boot for using Avid.

I switched to Final Cut just because AVID doesn't support squat (Vista, Leopord, Quicktime 7.2) At work, I still have Quicktime 7.1.3 and Tiger 10.4.9 just so I can export from Avid.

I don't want to dual boot just to run Final Cut Studio? and another partition and OSX for iTunes.

Guess what, Operating Systems are supposed to operate my system, and that includes my professional software. OSX has way fewer apps than a Windows machine.

I thought the new MacPro re-design was supposed help with CS3. So Apple is obviously good friends with Adobe. If Adobe were to stop making software for the Mac, what would happen with Apple?

I might be overreacting, but I'm sure Apple is on top of the problem.

Jan 23, 2008 11:43 AM in response to Dazbe

I HAD THE SAME PROBLEM, BUT IT APPEARS THAT PACIFIST WORKED FOR ME! EVERYONE SHOULD BE USING PACIFIST TO RE-INSTALL QT 7.3.1, OVERWRITING THE QT 7.4 FILES IN THE PROCESS. I DON'T MEAN TO YELL, I'M RENDERING IN AE RIGHT NOW, SO MY CAPS LOCK IS ON. I HAD IT FINISHED IN 5 MINUTES, RESTARTED, AND NOW HAVE NO PROBLEMS.

After QT7.4, AE error-you do not have permissions to open this file (-54)

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